Chris Earnshaw-Nees Email & Phone Number

Sydney, Nsw, Au

National Role Based In Sydney

My role as the Product Lead – Colocation and Partners at Vocus covers two areas of focus:I oversee the lifecycle management of partner products, ensuring effective engagement and onboarding processes. My role involves strategic partner management, where I establish clear objectives, select complementary partners, and maintain robust communication channels. I am responsible for implementing the partner and product onboarding process, formalizing agreements, and developing comprehensive onboarding plans.Regarding Data Centre Colocation Products, I lead the development and management of Vocus data centre colocation products, spanning both Vocus and partner data centres. This involves coordinating with various stakeholders to ensure seamless integration and optimal performance of our colocation services, driving innovation, and enhancing our product offerings to meet market demands.I also conduct thorough product assessments and financial evaluations to ensure alignment with Vocus's mission and market demands. By tracking performance against KPIs and establishing feedback loops, I continuously refine partnership strategies and product performance. Additionally, I manage potential risks and leverage CRM and data analytics tools to enhance partnership performance and customer insights.

Sydney, New South Wales, Australia

Greater Sydney Area

Responsible for the development and management of the ICT Project Management Practice across all industries in NSW

Sydney, Australia

As NSW Capability Manager, I was responsible for defining, developing, marketing and selling the capabilities of the ASG Group for NSW. Responsibilities included:• Continuous improvement of the Advisory Consulting and Solutions Practices (120 staff).• Developing and managing marketing and sales plans across all capabilities.• Working with all Business Development Managers to support the sales process; including client briefings, proposal development, bid management and commercial negotiation.• Management of specific Technology Partnerships including: Salesforce, Microsoft, Atlassian, and LiveTiles.• National Management of the ASG CRM Capability covering products and solutions for Microsoft Dynamics and Salesforce.

Sydney, Australia

Achievements:• On time and quality delivery: 80%• Financial performance: 100% achievement of EBIT and cost budget.• Developed and implemented a company-wide digital transformation program encompassing:o Migration to Office 365.o Financial & Accounting system migration.o Business continuity plan: created and successfully tested.o Rationalised all telco and network links.o Introduced enterprise-wide cyber security services and processes.o Planned, designed and implemented a company intranet.o Replaced legacy contact centre and ticketing systems with an integrated CRM Dynamics365 solution.• Financial: o Realised over $200K in ongoing annual savings across the ICT portfolio.o Exceeded sales budget and EBIT targets.o Facilitated savings across all tech2 through new system and process changes.o Reduced ICT staff attrition rate from 25% to 5%.• Strategy and policy:o Introduced TOGAF Enterprise Architectural framework.o Re-wrote and revised all ICT policies.o Introduced an ICT capability management and personnel development framework.o Contributor to the development and management of a new company strategy.Responsibilities:As GM IT & Business Solutions, I had national responsibility for the profit and loss, operation and management of the tech2 IT and Business Solutions business unit. I was also a member of the Executive Management team. Responsibilities include:• Leadership and management of the IT operations team; enterprise architecture group; and the PMO and project delivery service group.• ICT strategy; capability management; information management; business continuity management (BCP).• tech2 executive management responsibilities surrounding strategy, marketing, financial performance, and mergers and acquisitions (M&A).• Development and management of the Business Solutions business incorporating the full product and marketing management lifecycle.

Sydney, Australia

Achievements:• On time delivery: 80%• Budget: 100%• Resource utilisation: >85%• Created a new Operations Governance Framework and processes.• Introduced new project governance and processes.• Digital transformation of company-wide systems, including a revitalised CRM, finance, and telephony.• Improvements included:o Delivery standards & processes – introduced new PMO-based processes and enforced PRINCE2 delivery standards.o Automation of support processes.o Improved reporting throughout the company.o Introduced CRM system to transform sales and other business operations.Responsibilities:As Head of Delivery & PMO, I had national responsibility for the management and quality of Artis Group's services including:• Leadership and account management of key customers.• Management of delivery services, including the development and continuous improvement of the PMO function.• Ensuring Artis services and products were delivered in a profitable and commercially effective manner. Key accounts/projects included:o NSW Department of Primary Industries – mobile app development projecto NSW Department of Finance, Strategy & Innovation – Dynamics CRM implementation o NSW Department of Public Prosecutions – SharePoint implementationo The Treasury (Federal) – SharePoint implementationo Zen Energy – Dynamics CRM & Field Service implementation• Resource Management: recruitment, personnel development, and billable utilisation.• National support of sales, delivery & marketing staff.

Sydney, Australia

1. Responsible for delivery of the project portfolio2. Provide a cross portfolio view of risk, change, quality, finance and configuration management.3. Provide portfolio level insights and improvement opportunities based on resource and skills demand, risk and issue trends, interdependencies and schedules.4. Provide expertise and guidance to project managers to ensure quality project outcomes5. Ensure that projects adopt consistent and agreed project management processes, procedures, tools and techniques 6. Undertake quality assurance activities to optimise Project Board performance

Sydney, Australia

I was responsible for delivery of professional services to support across the client's business portfolio. Responsibilities included:• The management of a team of cross-functional professional services specialists across program, project management.• Drawing upon technical services professionals to support the delivery of technology solutions.Outcome: successful delivery of programs and projects of >$45M in value.

Sydney

Responsible for the development and management of the Global Mobility Portfolio for Fujitsu Global. Responsibilities included:• Management of the mobility development group, based in Helsinki, Finland; the global marketing team based in Dusseldorf, and the sales and delivery teams across the UK, Europe, USA, APAC, Japan, Brazil, and Australia.• Managing the global partnership with Citrix (San Francisco).• Portfolio product management of the mobility and end-user services offerings.Outcome: establishment, sale and delivery and ongoing management of products across all geographies.

Sydney, Australia

Responsible for the development and management of the Fujitsu SaaS Platform, IT Management as a Service Also responsible for development of industry-specific technology solutions.

Sydney, Australia

This role is to lead and manage the Solution Development and Integration team for the Industry Solutions Group.Key Accountabilities: • Provide leadership in the development of new and innovative Telstra solutions. • Establish a go-to-market framework & processes to support solution development.• Achieving commercial outcomes as defined for each solution business case. Achievements:• Establishment of the Telstra Health Initiative programme of work• Development of process to engage with Telstra delivery groups.• Initiation of 3 customer technology trials• Initiation of 6 new development projects. • Member of the Group Leadership Team responsible for developing and implementing the Group strategy and managing executive leadership relationship.• Participation in feasibility analyses of new technologies and there applicability to new solutions. • Leading the solution development methodology for the Industry Solutions Group.

Sydney, Australia

Responsible for managing the product development team of Telstra’s Industry Solutions Group. Responsibilities include:• Line management of the product development group.• Feasibility assessment of new development projects.• Management and enhancement of the technology development process.• Management of the solution development programme.• Vendor selection and commercial negotiation. • Participation in strategy workshops for the solution development group and specific industry / market sectors.

Consultant specialising in project delivery and management services.

Operations planning and management, training

Mba, Business Operations & Marketing

Ba, History, Politics, Leadership & Management

Ba, History & Politics

High School/Secondary Diplomas And Certificates