As a Resource Manager, I specialize in the allocation and utilization of resources to ensure the successful execution of projects and initiatives. - Resource Planning and Allocation: Strategically assigning resources to projects based on skill sets, availability, and project requirements to maximize efficiency and productivity.- Capacity Management: Monitoring resource capacity and workload to prevent over-allocation and ensure balanced distribution of tasks.- Stakeholder Collaboration: Working closely with project managers, team leads, and other stakeholders to understand resource needs and address any gaps or conflicts.- Performance Tracking: Analyzing resource performance and utilization metrics to identify areas for improvement and implement best practices.- Forecasting and Reporting: Providing accurate resource forecasts and regular reports to senior management to support decision-making and strategic planning.By paying close attention to details and staying proactive, I make sure our resources are well-managed, leading to successful projects and overall growth for the organization.

- Utilize analytical techniques and software to extract insights from complex datasets, identifying trends, patterns, and opportunities for process optimization.- Collaborate with our internal teams to assess existing operational processes, identify bottlenecks, and recommend and implement solutions for enhanced efficiency.- Develop and maintain comprehensive reports and dashboards, offering meaningful insights to our client teams and executive leadership to support informed decision-making.- Facilitate smooth transitions during process changes by providing clear communication, training materials, and support to ensure adoption and minimize disruptions.- Regularly communicate progress, findings, and recommendations to various client team and partners, fostering transparency and collaboration across the organization.

- Coordinate the onboarding process for all new employees in IT- Coordinate and schedule training classes for the IT floor- Create standard and specialized training based on organizational and job needs - Design and conduct post-training evaluations and assessments to ensure training objectives are met - Update and maintain product knowledge documentation - Provide periodic updates to the team leads on training accomplishments- Conduct needs analysis to determine training needs- Maintain training records for all employees - Assist in creating job aids- Work hand in hand with all our trainers with any needs or requests they have'- Act as an LMS Admin for our IT Training Team- Main point of contact for Career Progression Planning for our Team Members-

•Adhered to company policies as outlined in Employee Policy Guide and Code of Business Conduct •Performed all merchandise management tasks •Confirmed that excellent service was provided to customers•Recognized and responded appropriately to customer cues •Demonstrated knowledge of Loss Prevention techniques•Ensured the store was fully DownStocked & set to merchandising standards•Fully set and executed Sunday Ad-sets and Merchandising Re-flows.•Worked with vendors to make sure product displays and live mocks are fully functioning in the store•Ordered and replaced faulty alarm systems throughout the entire store. •Worked with our district Retail facilities trainer to make sure displays were properly functional.

• Assisted customers in the Home Theater department of the store, which consists the sales of video/audio equipment, and many other complementary accessories • Answered questions on Home Theater products and assisted in sales of whole room setups and follow-ups with customers• Monthly credited with the sales of up to $50,000 in Home Theater equipment