Chris Edwards - Business Support Email & Phone Number

Manchester

I provide key support to the Software Department, demonstrating a comprehensive understanding of products, software and company systems. My duties include:-Assisting the Software Development Manager with extensive testing of software prior to release Creation of Software manuals to be provided to customersHelp Desk Software Support, providing prompt client.

TouchStar are one of the leading rugged handheld computer manufacturers in the world. They specialise in fuel delivery, In-flight POS, Route accounting and customer surveys. My duties include, monitoring all leads that come in via the telephone and website, initial contact with the customer to obtain further information. Planning direct mail and email.

Marketing Executive, REAL Solutions is one of IBM's biggest Premier iSeries Business Partners in the UK. We design, implement and support IT infrastructure based on hardware and software solutions. My duties are Lead Management, Event Co-ordination, Respond to telephone and website enquiries, Update CRM database ensuring all records are accurate.

Design forms in PageMaker from brief then program the forms to work within Laserform software for the legal profession. HTML Web pages. Pdf's. Proof reading and other production duties.

Creation of all publishable material for use internally and externally. Working with various types of document format - Brochures, Flyers, Specification sheets and Interactive Pdf formats. Convert American English to European English and vise-versa, work with translation company's to convert into other languages. Re-create graphics to ensure high print.

My main duties were to ensure that all the computer systems were running efficiently. Monitoring stock levels, dealing with claims, liaising with buyers and checking records. Stock merchandising.

Training included the following areas of engineering: Milling, Turning, Household technology, Computing, Electronics, Fitting, Sheet metal fabrication, welding, forging and heat treatment

City And Guilds 224, Electronic Engineering

Gcse, English; Maths, Electronics, Physics, Chemistry, Computer Studies