Chris Emmett Email & Phone Number

London, GB

Paris, France, FR

London, GB

GB

San Francisco, California, US

As a Solution Engineer, I worked with new and existing customers across Media and Telco to understand their business pain points and provide a technical solution that maps directly to Media Cloud/Communications Cloud. Other responsibilities included:+ Working with the Account Manager to complete RFIs/RFPs within tight tender timelines+ Planning and.

London, GB

As a Pre-Sales Consultant, I worked with new and existing customers across a number of verticals to identify business pain points and provide a technically feasible solution that will solve the highlighted issues. Other responsibilities include:+ Creating Proof of Concept environments to demonstrate the “art of the possible” to the customer+ Working with.

London, GB

Prior to Pre-Sales Consultant, I had the role of Implementation Consultant where I delivered Sales Cloud, Service Cloud and Lighting Platform solutions. That role also included the following responsibilities throughout the lifecycle of a project:+ Understanding and maintaining the scope of delivery through relationship management with the client+.

London, City Of London, GB

Worked within a small collaborative team to rapidly design and implement Salesforce CPQ onto a new org. This project also required the migration of operationally critical data and configuration from an existing Sales Cloud instance.

Cambridge, United Kingdom, GB

Worked predominantly with local authorities to implement Salesforce solutions and Managed local government applications. My responsibilities included:+ Challenging the client’s current processes to drive improvements, leaner workflows and simpler user/customer experiences.+ Requirements capture / story building, validation and prioritisation.+ Designing.

Haarlem, NH, NL

Managed a portfolio of billable projects (15 per year), to include:+ Business improvement initiatives (Salesforce.com configuration/rollout).+ SaaS, On-Premise Software, hardware and infrastructure deployments, some involving 3rd party vendors.+ Logistical office moves (including telephony, connectivity and furniture planning).Delivery approaches varied.

Featherstone, West Yorkshire, GB

During this role, I was responsible for 5 major IT projects, including:Four projects implementing a global company standard web based MES (Manufacturing Execution System) solution.+ Each implementation was completed within 6 months+ Each project involved significant changes to business processes including automatic data acquisition and reporting+ Through.

Featherstone, West Yorkshire, GB

Using skills developed from my second line Support role, I supported and expanded the factory data capturing system on an ongoing basis. This included:+ Building manufacturing-based applications in Visual Basic 6 and Visual Studio.NET 2003/2005+ Building a web-based reporting tool in ASP

Featherstone, West Yorkshire, GB

Provided IT support for LINPAC’s 300 users including executive support.Maintained all desktop and server hardware and Windows based software.Supported the telephony and network of 300 users based in 6 different countries.

Bachelor Of Science With Honours, Computing

Education record