Christopher Eng Email & Phone Number

Washington, DC, US

• Nominated and selected as a member of newly created Inclusion and Diversity Council which partnered with executive management, company leaders and Human Resources to develop and cultivate a multi-year inclusion and.
• Helped create the council's vision, goals, as well as implementation and communication strategy.
• Assessed full cycle employee employment metrics for opportunities to create a more inclusive culture and diverse workforce.
• Spearheaded I&D Tour in order to introduce the council and its mission. Conceptualized, developed and executed an interactive and thought-provoking training for each company location across the country.

Washington D.C. Metro Area

• Designed, launched and implemented the strategic direction of Navient’s data analytic program for internal audit across all lines of business. Managed department strategic workforce planning and talent management.
• Developed staffing capacity model to maximize workforce skill set to ensure efficiency and effectiveness in successfully completing the annual audit plan within budget.
• Led department employee engagement efforts, including analysis of engagement data and development and implementation of action plans. Department engagement increased 10% within my first year of leadership.
• Helped develop annual compensation and succession plan with Audit Leadership.
• Responsible for department talent management including: recruiting, interviewing, onboarding, and training/development – including designing and executing annual department all-hands training.
• Created dashboard reporting metrics to highlight team progress and accomplishments for executive management and audit committee reporting.

• Responsible for all Capital Markets Ultra-High Net Worth US and LATAM credit relationships. Led team to dimension and monitor credit, documentation & margin requirements with respect to Foreign Exchange, Commodities.
• Educated and trained personnel on financial products, applications and credit policies.
• Developed strong productive relationships with Product Specialists, Credit, Risk Mgmt, Ops and Legal.KEY ACHIEVEMENTS:
• Effectively managed record increase in all measurable volume metrics during the financial crisis– margin calls, credit excesses, trade volumes, account openings (up 196%), a 100% loss in staffing with zero operational.
• Represented the US/LATAM Private Bank in the development of a new Credit System to be used globally across the corporation.
• Led development of new Margining Platform for the US/LATAM business through all SDLC phases.

• Responsible for P&L/Risk reporting and maintaining financial integrity for the Emerging Markets Trading Desk. Developed and maintained all daily/weekly/monthly/quarterly metrics presented to the business and senior.
• Pioneered, designed and developed all Emerging Markets Accounting Operation Processes and Procedures – SQL and Excel driven.
• Helped establish Global Account Reconciliation Process for all Citigroup internal transactions.
• Represented the interests of Financial Control through the completion of 5 major system migration projects.

• Provided project and production support in the fast paced, demanding Debt Derivatives operations environment.
• Interfaced with users to establish system improvements to streamline end-to-end process.
• Investigated and resolved all P&L, settlement and deal booking/trade capture issues.
• Maintained Interest Rate Option and Swap portfolio for numerous divisions within Citibank New York.
• Prepared monthly metrics reports for senior management.KEY ACHIEVEMENTS:
• Designed and executed ad-hoc SQL database query reports to meet business needs.

• Instructed students in the techniques and philosophy of Traditional Wado Ryu karate.KEY ACHIEVEMENTS:
• Achieved Third Degree Black Belt in Wado Ryu Karate.
• Trained and coached a diverse demographic of students to numerous tournament titles.