Christopher Goff Email & Phone Number

Seattle, Wa, Us

Seattle, Wa, Us

I am the senior technical engineer in the Cloud Engineering team and one of our subject matter experts for work related to Azure, Office365, Intune, Entra, SSO, Azure Arc, Defender for Endpoint for Servers. I am the IT liaison to the DevOps team internally, and am leading the IT project to begin to define and manage our existing Azure footprint with Terraform, and to bring corporate IT footprint closer to our end goal as an environment fully embracing infrastructure as code. Drove several cost saving measures forward, saving more than 200k a year in spent on antivirus by moving from third party software to Microsoft Defender for Endpoint for servers P2 plan across 11 Active Directory domains. During the corporate merger between H5 Technologies and Lighthouse Global, I ran the project to merge the communication systems to allow collaboration, and then migrated the Office365 and Azure presence of H5 Technologies into the Azure and Office365 tenant of Lighthouse Global including all Microsoft Teams structure, content, and membership.During the corporate merger process, I helped to lead the Active Directory team responsible for creating the trust relationship between the two environments to provide access to resources from both environments to all employees who required access ahead of the completion of the merging of the environments.I did a complete review of the communication related groups at H5 to eliminate hundreds of long since unused distribution lists to ensure as clean a merge as possible of the communication systems between H5 and Lighthouse Global.

I built and am maintaining a fully highly available and redundant Exchange 2016 infrastructure across multiple sites. I built and maintain a Highly Available and redundant multi server Enterprise deployment for Skype for business messaging.I am the lead administrator for our Blackbery UEM, Good For Work, and Good Control servers providing mobile email and secure web browsing for mobile users.I manage our Sharepoint 2015 back end. I am the lead administrator for all Azure and alternative cloud related initiatives. I designed, built, and maintain a multi VNET Azure environment with locked down connections between Dev, Prod, and Corp environments, with locked down VPN connections between our Azure environment with out on premise environment and client environments. I am the lead administrator for our JIRA and Confluence environments, responsible for keeping all plugins and the system itself up to date. I am part of the SCCM automation team building and deploying environment wide updates, patches, scripts, and packages.

I am responsible for migrating to and maintaining an Office 365 email system for 4 domains, transitioning from a hosted exchange system.I manage our cloud based file servers, coordinating access for guest users as well as internal employees. I am responsible for deploying and maintaining our enterprise anti-virus solution. I wrote most our technology onboarding documentation for new employees.

Woburn, Massachusetts, Us

I supervise a small team responsible for the remote maintenance of several hundred Windows servers running various version of server ranging from 2003 Small business to 2012 R2 Datacenter edition as both dedicated servers and virtual machines on VMware vSphere and Microsoft Hyper-V hosts. I am responsible for managing updates to DNS records and SSL certificates for dozens of clients with hundreds of hosted domains.I coordinate with a team of field technicians and clients to ensure hardware repairs or on site required issues are addressed with as little impact to operations as possible. I help to update secure internal documentation and help to maintain accurate records to ensure that all technicians are able to professionally service any client. I am the primary contact for our enterprise managed antivirus for over 1500 endpoints including servers and workstations across more than 45 different sites with individually configured antivirus policies.I help maintain a multitude of Citrix and Microsoft Terminal Server deployments for secure remote access for hundreds of users from all over the world. Configure RDS gateway servers and firewalls to enable secure remote access for employees.Audit new clients IT systems and help to come up with new best practices to minimize impact of any potential failures.I am one of a 4 member team of exchange administrators responsible for managing and maintaining over 50 exchange deployments including legacy Exchange 2003 and 2007 systems along with Exchange 2010, 2013 and Office 365 in both single small business server deployments and high availability cluster environments.I help assist with maintaining comprehensive backup configurations for hundreds of servers and workstations across nearly 100 customer sites utilizing Symantec Backup Exec, Veeam Backup, Storagecraft ShadowProtect, Efolder, Windows Server Backup, and Datto BDR products. I run our in house training programs.

Boston, Ma, Us

Provide telephone support for staff, students, and parents who contact the Northeastern Service DeskProvide on-site desktop support for both Windows and Apple computers Provide training to departmental service providers in Active Directory and other enterprise IT best practicesHandle complaints and objections and resolve problems while providing the highest levels of customer service. MyBackup Administrator acting as primary point of contact for all end users utilizing the university computer backup service.Member of VIP support team delivering 24/7 on site and remote support to executives and department deans. ITS Liaison for 2014 City Year Conference, ensuring all of the computer related services were in place for over 1400 attendees for the duration of the conference. ITS Service Desk lead for Office 365 Migration for all VIP groups within Northeastern University working with end users and Exchange administrators to quickly resolve any issues arising during the migration from on premises exchange to cloud based email. Attained ACMT certification in 2012 and current Windows 8 Microsoft MCSA certification in 2014On the team to develop a training curriculum for student employees and new full time service desk employees. ITS Service Desk Lead for the Secure Network Printer Migration project. This involved managing a difficult schedule due to staffing challenges for several months, labeling, identifying, changing VLAN membership, and reconfiguring network print queues for over 1200 network printers across 65 buildings in multiple locations.

East Hartford, Ct, Us

I was responsible for the installation, repair and maintenance of enterprise level telecommunication systems and computer networks. Extensive experience with Mitel 5000 phone system on both single and multi-site networked installations. Certified on Mitel 3000 TDM system, and Mitel 3300 ICP PBX.Working knowledge of the Mitel 200 ICP, and 2000 phone systems. I have excellent network troublshooting skills, and have working knowledge covering multiple brands of switches and routers and experience with their configuration. A few of our customers include Fallon Medical Clinic, Architectural Engineers in Boston, Charles River Medical Associates, Harrington Hospital, and the municipalities of Westport, CT; Greenwich, CT; Hartford; CT, and Westfield, MA.

Specialist in data systems and electrical backbone wiring installation, testing, and repair for several complex data systems upgrade, maintenance, and renovation projects.Foxwoods Casino - Installed data wiring, communications, and security system equipment for the new high rise hotelWiremold - Installed data wiring during a time-sensitive renovation of Wiremold’s headquarters in West Hartford, CT.111 Founders Plaza – setup, tested, and cut-in temporary power and temporary data links for mission critical hardware during a planned structural renovation of 111 Founders Plaza in East Hartford, CT.Cigna - extensive work at Cigna’s Wilde building renovation, including implementation and testing of the complete ground up network system update, including critical power systems modifications and overall system integration testing prior to cut-in. ING - new data, lighting and critical power system construction within ING’s new building in Windsor, CT; pre-testing, safety inspection

I worked primarially with a control wiring crew and specialized in wiring traffic lighting systems, and control cases for traffic lighting systems.Performed control circuit installation, lighting controller programming, testing, and cut-in of new processor-based traffic signal controllers. Worked as a crew lead while subbed to Beaudry Electric during the February 2006 renovation of the Price Right in Hamden, CT; Duties included primary data wiring crew supervision and physical layout of new storewide communications, data, and security systems

Performed electrical renovation, testing, and maintenance in many premier commercial venues such as City Place and Hartford Steam Boiler in Hartford, CTNew construction, maintenance and repair of data, security, communications, and other systems within area Marriot and Westin hotels . Involved with the renovation of two wings within Bradley Memorial Hospital with minimal disruption of hospital services. Electrical and data system renovation and repairs within Electro-Methods Inc, an aerospace manufacturer, South Windsor CT.

Network Administrator for law firm specializing in providing collections services to Fortune 100 clients. Reported directly to managing legal partner; Designed and managed overall top-level network security program for all confidential information including secure remote access to relational customer databases, and client-servers.Responsible for implementation, technical support, and supervision of proprietary software as well as the Microsoft Office Suite.Planned, installed, and performed all follow up training for a Trellis time and attendance system including multiple remote Mark II Employee Access Terminals and tiered levels of remote access for management; worked with vendor to integrate the time and attendance system with company payroll to create an automatic payroll system. Conceptualized and deployed a new Management Information System (MIS) to expedite the time it took for customer files to be reviewed and prioritized for subsequent collection action; trained over 40 non management personnel to use the new system. On site IT contact for all outside communications providers including T1 and Intertel Access phone system. Managed the Tappit call monitoring systems and provided specific call reports directly to the managing legal partner as well as to the departmental supervisors. Procurement manager for all employees desktop, laptop, and other office technology equipment, including wireless networking, senior management time-value reporting system, and internal employee network security oversight.Point-of-Contact for all software and hardware vendors, suppliers, end users and client IT staff Managed and maintained Windows 2000 application and servers for use by over 60 local users and several remote usersDesigned and initiated end-user training programs on Internet Security procedures, and general computing to ensure all employees were security conscious and possessed basic computing skills.

Mcsa, Microsoft Windows 8

Acmt Certification, Osx Lion

Associates Of Arts, Business Management

Professional Certification, Mcse, A+, Net +