Director, Reporting & Analytics Services, Americas
Zurich, Ch
Led global teams providing reporting, analytics, and business intelligence development services for various business divisions across UBS. • Consolidated 50+ FTE in IT and Operations across the globe conducting reporting tasks to form new unit providing Operational Reporting Services. Transitioned and merged team into broader Reporting and Analytics Services utility. Developed organizational design, managed location / footprint, defined core service catalogue, implemented key controls, and implemented best practices. Worked with report consumers to define and implement Key Performance Indicators (KPIs) with regular meetings with consumers to discuss challenges and gather feedback for improvement.• Moved to Nashville, TN from Stamford, CT in 2016 to co-lead buildout of 20+ employees in Nashville. Roles transitioned from NY Tri-State area, Poland, and India. Helped develop and manage transition plans, conduct interviews, mitigate transition risk, and lead various teambuilding initiatives.• In 2019, asked to lead a team providing reporting services to the Americas Investment Banking Sales and Distribution Unit. Reporting team had been experiencing attrition of key people due to a combination of overly complex processes with overwhelming demand. In two years, reduced standard report deliveries by 80%, consolidated and transitioned key reporting deliverables from high risk, high intensity manual reports into interactive Tableau dashboards IT supported automated data feeds. Capacity requirements reduced 60% in two years from 5 to 2 FTE.• Successfully secured $50,000 for development of IT infrastructure for data feeds to a live, fully automated Tableau dashboard. Dashboard provides sales teams and senior management one touch, fully interactive performance reporting on a $300m per annum venture between Wealth Management and the Investment Bank. Initiative saved approximately 1 FTE and fully mitigated manual production risks inherent in the prior solution.