Christopher Finkle Email & Phone Number

Syracuse, New York, United States

I use my consulting skills and experience to design, develop, produce, and consult on a variety of internal and external communication materials and media that support the End-User Engagement and Adoption (EUEA) team as the Communications Lead providing oversight of analysts conducting 508-compliance, developing graphics, and other of the client’s communications.

Syracuse, New York

Unique expertise and experience with rebranding enterprise-scale operations involving cross-discipline and multi-channel post-M&A brand transition planning and proposals, procurement, graphic design, cost/time estimating, purchasing, workflows, logistics, implementation, and evaluation. Focused reshaping of customer, employee, shareholder, vendor, regulator, and distributor touchpoints and interactions. I bring brand strategies and standards to life for all stakeholders.

I work remotely as a member of a small team of technical and program support consultants for the U.S. Department of Health and Human Services. My role is to support overall communications and promote Grants.gov, the Federal government website where federal agencies post discretionary funding opportunities and grantees find and apply for them. Using my demonstrated understanding of IT program communications, knowledge of IT system life cycles, deep familiarity with customer experience design and social media, and proficiency with a wide variety of communications tools, I create and assess content across multiple platforms with high attention to detail and efficacy.Responsibilities:• Collaborate closely with a variety of stakeholders, both internal and external, on all aspects of program communications• Refine the program communications plan to define communications topics, channels, and procedures• Coordinate, create, edit, manage, and publish program content for various channels including website, monthly newsletter, blog, email, occasional webinars, etc. • Draft content related to program activities, system enhancements, system usage, and the grants process• Create informational and training/explainer videos for the program’s YouTube channel • Create graphics as needed for communications materials• Review all content change requests by development team: blog posts, release notes, emails to stakeholders, and more.• Post notices and announcements on social media.

Syracuse, New York, United States

Funding for my 12-month appointment was not renewed. I led a project that will renew ESF’s web presence into one that rivals those of our competitors and peers, as well as other organizations admired by our students, faculty, staff, donors, and campus community.An effective web presence is a strategic imperative and an existential necessity for the survival of the College. With it, we will thrive. Without it, we fail. Study after study and our own experience shows us that all of the groups with which we want and need to communicate are online and mobile-first. Their first and most lasting impression of the College is what they find and engage with on their phones and computers. Our web presence drives their perception of the College with each ongoing online engagement.Content owners and their staffs need to acquire and utilize the necessary skills to create effective, accessible online content. We learned this as our classes went online last year. By acquiring, developing, and using skills, we can distribute the creation and management of online content across those departments that own that content.The first phase of renewing our web presence is to gain the necessary skills in the tools, protocols, and procedures we need to succeed and use those skills effectively and consistently. Primary among these skills are mastering the web content management system, and creating accessible online documents. We will know we have succeeded in when we have a website of which we can be proud, which we can launch publicly with confidence that it will compete effectively to recruit and retain students, faculty, staff, and partners.

Responsible for developing and implementing a comprehensive communications program for ITS, with the goals of protecting and building the reputation of ITS on and beyond campus, and building awareness of, appreciation for and knowledge about its programs and services. Plan, create and deploy public relations, written communications, publications, and system and security notifications and alerts. Lead development and deployment of social media resources. Develop and manage department brand, including design and production for all printed materials and online and architectural graphics. Leading role in ITS’s initiative to develop and deploy faculty and staff training in ensuring accessibility of digital documents. Raise departmental awareness and use of the University’s digital signage system; Initiated development of contemporary digital asset management tools; Acquired and utilize bulk email tools; Strategist and content manager for 2010 and current redesign and operation of department web site (http://its.syr.edu). Member of Middlestates Self-Study Team: Standard 1 - Mission and Goals.

Syracuse, Ny

Developed, designed, produced, implemented and managed corporate and marketing communications, promotion and advertising materials and activities associated with electric and natural gas delivery, customer service, marketing and economic development, and employee and executive communications. Wrote and edited copy for a wide variety of materials, often on short notice. Program planning, budgeting and evaluation. Directed and approved the work of writers, designers, printers, producers, photographers, web developers, media buyers, lettershops and others. Primary liaison with advertising agencies, design studios, printers, service bureaus, publications and other vendors. After hours media responder.

Worked directly with OTC and prescription drug and device marketing management, brand groups and advertising agencies to develop, implement and evaluate domestic and international marketing strategy and tactics. Directly responsible for all marketing plan executions and creative design handled in-house, including development, design and deployment of direct marketing programs. Designed and produced a wide array of items for consumer and professional pharmaceutical sales, marketing, packaging and corporate communications. Supervised copy editor and direct mail coordinator.

Bachelor Of Science - Bs, Graphic Arts, English Minor

Activities and Societies: Graduating Class Marshal

Master Of Science - Ms, Communication Design