As the Interim Managing Director, I am responsible for steering the company towards growth and success during this high energy and exciting growth period. My focus is on ensuring that every aspect of the business, from strategy and operations to team leadership and client relations, aligns with our goals for sustainable growth and excellence. I work closely with various departments, including operations, product development, marketing, and sales, to optimize performance and drive innovation. My passion lies in leading with vision and purpose, ensuring that our team is empowered, our processes are efficient, and our clients receive unparalleled service and value.

As the Director of Operations at Ortharize, I focus on making things run smoothly behind the scenes. My aim is to ensure that everything from product development to client experience is delivering success to our clients. I enjoy working with and overseeing a number of teams to improve how we do things (including product, software engineering, marketing and sales), and I'm passionate about helping Ortharize grow while making business travel better for our clients.

In my previous role as Head of Operations at Ortharize, I was dedicated to ensuring seamless daily operations. I focused on optimizing processes and fostering a collaborative work environment to achieve outstanding results. I thrived in the fast-paced world of operations, where I led and supported teams to successfully reach our goals and contribute significantly to the organization's success.

At Ortharize, I was responsible for product and development teams who contribute to building our next-gen business travel platform. I also spent a lot of my time with our sales, marketing and procurement functions, giving our teams the best insights to help them show the greatest benefits at Ortharize.

As the Product Management Lead at ROCK, I was responsible for overseeing the search, onboarding, and management of products across our extensive portfolio. My primary focus was on ensuring that each product was seamlessly integrated and fully understood by all relevant departments, including support, sales, marketing, implementation, finance, and more.Joining ROCK in 2018, I played a pivotal role in steering the company’s strategic shift from being a world-class IT provider to becoming a leading UK tech consultancy. This transition involved expanding our product offerings to include managed IT services, telecoms, cybersecurity, application development, and managed consultancy services.My passion for building new capabilities and driving value throughout the organisation led to several key contributions:-New Business and Public Sector Tenders: I assisted in scoping and constructing bids for new business opportunities and public sector contracts, contributing to ROCK’s growth and market penetration.-Sales and Profitability Forecasting: I played a critical role in forecasting sales and profitability, as well as reviewing product profitability to ensure sustained growth and financial health.-Marketing Support: I collaborated closely with the marketing team, providing data analysis, campaign ideas, and ROI assessments to optimize our marketing strategies and drive greater impact.-Product Training Development: I designed and implemented comprehensive product training programs for both technical and non-technical staff, ensuring that our team was well-equipped to deliver and support our diverse product offerings.In this role, I thrived on the challenge of building new capabilities and driving meaningful value across the organization. My contributions were instrumental in ROCK’s evolution into a leading tech consultancy, positioning the company for continued success in a competitive market.

As a Senior Technical Sales Architect at BT, I operated in a field-based technical architecture and consultancy capacity across South West and Wales. My role involved designing, presenting, and implementing a wide range of advanced telecommunications and IT solutions tailored to meet the diverse needs of businesses across various industries.I was responsible for managing and delivering complex solutions, including:-Leased Line Technology Provision: Spearheaded the deployment of high-performance connectivity solutions, such as BTnet, Ethernet First Mile (EFM), and Generic Ethernet Access (GEA), ensuring robust and reliable network infrastructures for clients.-Point-to-Point and Multi-Site Connectivity: Engineered and managed solutions for site-to-site connectivity, including Short Haul Data Services (SHDS), Ether Connect, and MPLS networks, enabling seamless and secure data transfer across multiple locations.-Wi-Fi Access Networks: Developed and implemented wireless network solutions, leveraging industry-leading technologies from D-Link, Cisco, Ubiquiti, Meraki, and Ruckus to provide clients with reliable and scalable Wi-Fi infrastructure.-Firewall Access & Protection: Delivered comprehensive network security solutions, utilizing firewalls from Watchguard, Sonicwall, Smoothwall, and Fortinet, to protect client networks against evolving threats and vulnerabilities.-Cloud-Based IT and Telephony: Facilitated the transition to cloud-based IT services and telephony solutions, including VOIP and SIP, to enhance operational efficiency and communication capabilities for clients.-Standard Telephony & Infrastructure: Provided expert guidance on traditional telephony systems, including PSTN and ISDN lines.Throughout my tenure, I collaborated closely with clients and colleagues to understand their technical requirements and business objectives, delivering tailored solutions that enhanced their operational efficiency and technological capabilities.

In my role as Head of Sales at Mayfly Tech, I was entrusted with the comprehensive management of client accounts, leading telesales initiatives, conducting consultation visits, and consistently achieving sales targets across a diverse portfolio of clients. My responsibilities spanned a wide range of sectors, including universities, SME blue-chip clients, and various other businesses and organizations.I specialized in IT, software, web design, organic SEO, and digital presence sales, where I played a pivotal role in developing and executing sales strategies tailored to meet the unique needs of each client. I worked closely with clients to understand their specific challenges and objectives, delivering customized solutions that enhanced their digital presence and IT capabilities.In addition to driving new business, I also focused on nurturing long-term relationships with existing clients, ensuring their ongoing satisfaction and the continued success of our partnerships. My efforts contributed significantly to the company’s revenue growth and market expansion during my tenure.