Drive product strategy, lead cross functional teams, provide market research and customer insights, own the product lifecycle, scale with the business.

As the Director of Product at Blinker, I work closely with the business and operations team to define, plan, and execute the product roadmap. I lead, hire, and manage the product and QA team to ensure open communication and support growth in their roles. I still own my responsibilities as the Senior Product Manager for Blinker's Purchase Channel products (Financing, Buying, Selling, and Messaging Digital Products).

Responsible for creating and standardizing the product roadmap, leading product strategy to deliver milestones for phase one features of Blinker’s ecommerce platform. Provide mock ups and user stories for new features and enhancements for our MVP SDK and future-phases of work. I've created a structure to support clear communication of timelines internally and externally with stakeholders for Blinker and our partners. Work collaboratively with development, design, and internal and external stakeholders to build out core functionality for our SDK. Established sound and flexible agile processes using continuous improvement principles to deliver features more efficiently. Promote transparency between Blinker and Autotrader by ensuring estimates, status, and timelines are accurate and up to date. Coordinate internal stakeholder testing so that all participants are intimately familiar with the user experience.

As the product manager for the Salesmsg application(a two way business text messaging platform) I work in an agile environment to collaborate with the business owner, customer service, and development team to create users stories and mock ups for new product features and enhancements. I maintain the existing product functionality and create and own the product roadmap for the application. I am also responsible for coaching team members, working with the Quality Assurance team to improve best practices and test cases for our core functionality and the Customer Service team to triage reported issue and resolve client problems to deliver a superior product to our growing customer base.

Responsible for updating and maintaining content for the Fine Art and Woodworking Communities of sites on various platforms (WordPress and Community Server). Manage the full product life cycle of online & mobile products & communities, focusing on revenue growth, profitability, customer satisfaction, site usage and retention. Ensure that products and services are rolled out to target customer segments and distribution channels. Work collaboratively eMedia’s technical, production and project management teams to ensure initiatives are developed efficiently and profitably.

Responsible for updating and maintaining content for the Fine Art Community of sites on various platforms (WordPress and Community Server). Manage the full product life cycle of online & mobile products & communities, focusing on revenue growth, profitability, customer satisfaction, site usage and retention. Ensure that products and services are rolled out to target customer segments and distribution channels. Work collaboratively eMedia’s technical, production and project management teams to ensure initiatives are developed efficiently and profitably.

Ensure the quality of Crowd Favorite products and deliverables, and spearhead internal product initiatives.

Responsible for working with internal management teams in an agile environment to understand business goals in depth; manage project deliverables and timelines both internally and externally, to ensure execution matches product vision and client expectations. Assist in the development of customer engagement initiatives -- from initial concepts through successful testing, implementation, and ongoing management and analysis. Authored functional and technical requirements and create mock-ups defining proposed features and functionality and collaborated with designers, developers, and QA to ensure delivery of an optimal finished product.

•Build relationships to generate new memberships from individual and corporate leads to exceed desired monthly goals.•Trained existing and new sales associates on computer based contact management system and sales strategies.•Performed Management responsibilities when requested.

Regional Sales Administrator •Developed Sales Analysis, commission reporting, trained sales staff on contact management system, reported sales statistics to upper management.•Oversaw the progress of 7 facilities with 23 sales associates offered technical support and training to all associates.•Trained programs to associates, report generation and reporting to upper management and communicated current conditions of sales environment. Provided resources to sales associates to generate leads.

Network Administrator and Front Office Supervisor: •Managed and updated all workstations and servers for the resort. Trained new associates on computer based systems.•Analyzed current needs of end users troubleshot network issues and maintained all records of technology/software licensing.•Maintained, updated and troubleshot any issues with any devices on the network. Trained new associates on programs, reported critical issues to management.