It Co-Op Systems Support
Current- Managed daily support requests and long-term project work
- Provided day-to-day support for Windows 10, 11 workstations
- Facilitated the transfer of company phone service providers
- Installed and maintained user-specific software and hardware
- Configured user secondary hardware such as printers, scanners, microphones, headphones
- Managed Microsoft admin center through Endpoint manager, SharePoint, Teams