I am responsible for the overall portfolio performance, strategic development, and owner relations of Switzerland’s largest hospitality investment, the Bürgenstock Hotels AG.With experience spanning several continents, I have an accomplished track record in luxury, upscale and select service hotels, having operated through some of the most demanding business scenarios including economic downturns, uprisings, pandemics, and embargoes. I am known to be strategically focused, financially disciplined, and result-oriented with a strong track record of leadership and innovation.I am passionate about delivering benchmark setting performances for the owners through astute management and strategies. I believe first and foremost in the excellence of service, and passion in everything we do being the key to our success. With a thorough background in Food & Beverage, substantial experience in Rooms Division and Sales, Marketing as well as Controlling, I have a holistic understanding of operations. I also possess thorough knowledge of Unions and negotiation tactics as well as handling challenging ownership situations for various properties. I have successfully launched several new food and beverage concepts that were later replicated in many other hotels across many countries.Recent accolades include being selected as Newcomer of the Year 2024 by the Karl Wild Hotel Rating in Switzerland and the inclusion in the General Manager’s Power List Middle East 2023, a sign of excellence for industry leaders who have excelled and set industry leading benchmarks. He also successfully executed Switzerland’s largest ever political conference in June of 2024, Peace for Ukraine, with over 100 delegations in attendance and almost 60 Heads of State. As of October 2024, Chris is also member of the board of Swiss Deluxe Hotels, covering 38 of Switzerland’s most prolific and luxurious hotels and resorts. Chris is also a member of the European Hotel Managers Association (EHMA) since 2024.

Serving as a Freelance Global Advisor for Guidepoint on various topics related to the Hospitality, Travel and Tourism industry.

Selected as Newcomer of the Year for the Year 2024 in the prestigious Karl F. Wild Hotel Rating.

I was included in the General Manager's 100 Power List for the Middle East by The Hotelier Magazine, the industries leading publication in the area.

Contributing on a frequent basis as a Guest Columnist with my thoughts about the Hospitality, Tourism and Travel industry.

Overseeing the operations in various cities in India; handling Hyatt's largest portfolio on the sub-continent. Hotels consist of Luxury, Lifestyle and Select Service units. Direct reporting hotels are:- Grand Hyatt Mumbai - Luxury full service hotel with 658 Rooms, Suites and Apartments- Andaz Delhi - Lifestyle full service hotel with 530 Rooms, Suites and Apartments- Hyatt Regency Ahmedabad - Full service deluxe hotel with 209 Rooms, Suites and Apartments- Hyatt Regency Lucknow - Full service deluxe hotel with 206 Rooms, Suites and Apartments- Hyatt Raipur - Full service deluxe hotel with 105 Rooms, Suites and Apartments- Hyatt Place Hampi - Select service hotel with 115 Rooms, Suites and Apartments- Hyatt Regency Chennai - Full service deluxe hotel with 325 Rooms, Suites and Apartments- Hyatt Regency Kolkata - Full service deluxe hotel with 234 Rooms, Suites and Apartments

Responsible for Hyatt’s Operation in the Emirate of Qatar and the Sultanate of Oman. Actively involved in the take over of an existing asset and the rebranding as well as the opening of the luxury Park Hyatt Doha.

Overseeing the operation of the luxury 5-Star Grand Hyatt Doha only steps away from the city’s financial and commercial center.The hotel offers extensive meeting and banquet facilities, a full-service business center, the renowned Jaula Spa, a 400-metre private beach and indoor & outdoor pools.The hotel boasts a broad selection of international cuisine and local flavors at their innovative restaurants and bars. The operation is consisting of several restaurants, bars, events and meeting venues and has 249 rooms plus the Grand Hyatt Doha Residences with 90 villas and apartments.Achievements during the first year at Grand Hyatt Doha:•Dramatically increased the measurable guest satisfaction levels during 2013 and achieved highest scores since the hotels opening.•Increased the measurable Employee Satisfaction Level in 2013 to the highest score since the hotels opening.•Through a change in strategy, increased revenues to the highest level since the hotels opening.•Increased Social Media Satisfaction Score.•Ranked first in RevPar in the STR competition set five years running after being fifth when taking over.2015 World Travel Awards Middle East - Qatar’s Leading Luxury Hotel Villa2015 World Luxury Spa Awards - Best Luxury Hotel Spa Qatar2014 Qatar Tourism Authority - Hotels Quality Standards Award2014 World Luxury Spa Awards - Best Luxury Hotel Spa Qatar2012 Business Traveller Awards Middle East - Best Business Hotel

Overseeing the operation of this 5 Star property in the heart of the Diplomatic district of the Sultanate's Capital. The operation is consisting of several restaurants, bars, events and meeting venues and 280 rooms and suites.Managing 450 local as well as international staff on all levels.Improved during my tenure as General Manager:- Financial Performance (GOP and Top line Revenues)- Guest Satisfaction Scores- Online Review Scores- Colleagues Satisfaction Score Index Hotel accolades since joining:•Business Traveller Awards Middle East – Best Business Hotel 2009.•Conde Nast Award – Best Hotel in Muscat 2009.•World Travel Award – Oman’s Leading Hotel 2010.•Improved the Tripadvisor rating from position seven to first position.•Largest social media reach of all hotels in the city.•2012 Restaurant Awards – Best Italian Restaurant ‘Tuscany’•2012 Restaurant Awards – Best Asian Restaurant ‘Marjan’•2012 Restaurant Awards – Best Buffet Restaurant ‘Mokha Café’•2012 Restaurant Awards – Best Service ‘Tuscany’

In charge of Front Desk, Business Center, Concierge, Guest Services, VIP Team, Airport Counter operation, Recreation & Spa Facilities, Grand Club Lounge as well as Housekeeping and Laundry. Managing 420 staff, including casuals. 674-room City Resort hotel with extensive Events and Meeting facilities. Overlooked or initiated several projects such as the Spa expansion and Executive floor lounge refurbishment.Hotel Accolades: •Conde Nast Traveler Readers Choice Award – Third best Hotel in Middle East•Winner ‘UAE’s Leading Business Hotel 2007’, World Travel Awards. •Condé Nast Traveller Gold List 2006.•World Travel Awards 2006 - Leading Conference Hotel.•Travel + Leisure World's Best Awards 2006 – Top 25 Hotels in Africa and the Middle East.

Responsible for Budgeting, Forecasting, Revenue Management, Hiring of Rooms Division staff, Inventory Management, Strategic Orientation and People Development. Overseeing the operation of Front Desk, Business Center, Concierge, Guest Relations, Recreation &Spa Facilities as well as Housekeeping and Laundry. Reporting directly to the General Manager. Managing 145 staff. 220-room City hotel.

Responsible for Budgeting, Forecasting, Revenue Management, Hiring of Rooms Division staff, Inventory Management, Strategic Orientation and People Development. Overseeing the operation of Front Desk, Business Center, Concierge, Guest Relations, Grand Club Lounge (Executive floor), Security, Club Olympus recreation facilities, Housekeeping & Laundry. Reporting directly to the General Manager. Managing 90 staff with the majority being locals. 280-room hotel, business mix 60% Corporate and 40% Leisure.

Responsible for Front Desk, Business Center, Concierge, Guest Relations, Grand Club Lounge (Executive floor) and Club Olympus recreation facilities.Managing approximately 35 staff, locals as well as expatriates. 280-room hotel.Hotel Accolades:•Winner ‘Business Hotel in Muscat 2004', Business Traveller Middle East Awards

Responsible for Front Desk, Business Center, Concierge, Guest Relations, Transport Department, and the Regency Club lounge, reporting to Director of Rooms. Managed 60 staff, all expatriates. 400 rooms Business hotel.

Analyzing local and international market, yield management, forecasting, budgeting, implementation of new guidelines and policies, strategic planning.

5-star heritage style boutique hotel with 26 rooms.

Luxury 5-Star boutique hotel with 87 rooms and suites. Overseeing Front Office and implementing tools for e-commerce.

Part of pre-opening team for Germany’s largest Food & Beverage facility, the Euronet, at the headquarters of the European Central Bank buildings in downtown Frankfurt. The restaurant consisted of various culinary islands with life kitchen and provided the first fully immersive dining experience in Germany.

Evaluation of Statistics, Budgets and Forecasts, employee evaluations and interviewing of applicants, Duty Manager.

Supervision of the Reception and the Cashier Desk, Compile Statistics for Occupancy and Revenue.

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Front Office trainee.

In charge of Food & Beverage and Administration. Managing the day-to-day business of the restaurant.

Sommelier apprenticeship. Ranked first amongst all student in the state of Valais.

Three year Culinary Degree as a Chef.