- Assist major accounts with training, setup, consulting, rollout and delivery. - Mentor junior employees in how to interact with and deliver Professional Services to our customers.- Interact regularly with Product Management and Sales team about critical customer issues, as well as features the customer wants and needs.

Helped Electric Cloud's largest customers implement and setup ElectricFlow.

- Product Owner for companies build team- Develop and maintain a build system written in PHP/Perl/MySQL which organizes, schedules, and tracks builds and installs for numerous releases. - Administer a MySQL database with replication. - Set up Nagios to monitor 20+ machines across 8 different international sites.- Setup multiple build machines on various platforms including HPUX, Solaris, Linux, and Windows.

• Create several websites geared toward service professionals. • Code a backend system in PHP/PostgreSQL designed to create orders, track customers, and analyze sales. • Write multiple PL/pgSQL stored procedures for the PostgreSQL database.

Transfer intranet from static HTML pages to a Lotus Notes Domino Database.Write a script to archive webalizer logs. Go through Lotus Notes training.