NetSapiens is a software company based in San Diego, CA that is focused on providing the best full-featured SIP-based class 4/5 hosted VoIP solutions for next-gen service providers (CLECs, ISPs, WISPs, IOCs, Broadband/Cable Providers, Managed Services Providers, and others). Our "SNAPsolution" platform is unlike anything available on the market today, offering affordability, best ROI, full-features, easy scalability, geo-redundancy, and user friendly management. For these reasons, and others, more service providers are now choosing NetSapiens as their most effective means to offer in-demand VoIP services to their business and residential subscribers. Our platform supports Hosted PBX, conferencing, call recording, contact center, click-to-call, pre-paid, residential, SIP Trunking, and virtually any other feature you can think of. Please contact me if you are interested in seeing a product demonstration, and be sure to ask about our flexible licensing and deployment options.

Built and managed (from the ground-up) a nationwide channel of dealer partners to resell a newly offered business class IP PBX and Unified Communications product. Handled all aspects of dealer recruitment and development. Cold-called new dealer prospects to build rapport and gain initial product and program interest. Effectively followed-up to schedule onsite visits and product demonstrations by our regional outside sales reps. Properly processed initial dealership applications and contract signings. Coordinated online instruction and classroom training events for the sales and technical staffs of new dealers. Provided pre-sales design support and quoting assistance upon request. Circulated up-to-date and case-specific marketing materials to the entire channel. Effectively handled a wide array of other day-to-day customer service requests in an accurate and timely manner. Worked closely with dealer partners to uncover end-user success stories that could be developed into productive PR pieces for the company. Spearheaded product interoperability testing with key SIP trunking partners (ISPs and soft switch manufacturers) to expand potential customer pool. Maintained CRM database of 250+ reseller partners. Created detailed weekly update reports, sales trend documents, and pipeline forecasts for company VPs and CEO.

Direct sales of intricate next-gen VoIP billing and application software and cloud-based Software-as-a-Service (SaaS) for a market niche software manufacturer. Employed Internet telephony knowledge and advanced sales techniques to fulfill worldwide direct sales to brand new accounts operating in a vast array of specialized VoIP markets including, but not limited to, wholesale, retail, VoBB, residential, enterprise, calling card, and contact centers. Effectively executed all aspects of the sales cycle including prospecting, appointment setting, site visits, technical product demonstrations (in-person and via WebEx), pre-sales design, formal customized proposals, final negotiations, effective closing, and ongoing customer relationship management. Assisted company in successful on-going marketing efforts to make gains in industry recognition and market-segment share during a challenging global economic recession. Prospected and closed the company’s largest single account in its 10 year history.

Self-motivated to run, manage, and operate a profitable independent reseller/consultant business providing turn-key telecom equipment sales, consulting, project design, installation, and support for various carrier and enterprise market customers. Specialized in offering fully-guaranteed refurbished telecom equipment solutions to reduce overall customer costs while greatly increasing sales margins. Provided comprehensive sales and project management of a very large 10,000 port multi-site telecom project for the largest tier-one telecom carrier in Jordan, including network design, sales, planning, staging, testing, configuration, on-site installation, training, and after-sale support.

Top performing outside sales rep for a profitable voice and data VAR who did $8,000,000 in annual sales and employed a sales force of 25. Consistently surpassed monthly, quarterly and annual sales quotas. Twice awarded “Delta Salesperson of the Year” honor which is given to the salesperson that brings in the most annual gross profit.

Excelled in a sales-oriented team environment for a highly-profitable voice and data VAR who closed a company high $19,000,000 in annual sales in 1998. Responsibilities included pre-sales, sales, design, installation, support and maintenance for carrier market voice and data applications utilizing a variety of network products, including VoIP gateways, frame relay switches, routers, WAN access devices, and wireless products.