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Emphasis: Business Development, Marketing Project Management & Compliance/Risk Management -Created strategies to develop and expand customer sales, resulting in increased production and business partnerships-Developed and initiated marketing projects, managed costs and monitored performance.-Provided fiduciary oversight to remain within budget constraints, suggesting project adjustments where necessary.-Generated reports detailing campaign performance, customer engagement and engagement trends. -Drove operational improvements which resulted in savings and improved profit margins.

Emphasis: Operations Management, Project Management, Compliance & Risk Management -Managed Operations Team for top-producing Coronado Branch, 2020 production of $734MM / 1357 units.-Managed 10 employees, including daily support, performance reviews, compensation, schedules, training, and growth-path support.-Implemented process improvements to shape organizational culture, optimize procedures for higher efficiency and help the company evolve and grow. -Performed daily pipeline tracking to ensure average pipeline of 300+ mortgage loans were efficiently proceeding to closing.

Emphasis: Project Management, Pipeline Management, Risk Management & Business Development-Excelled as Lead Project Manager overseeing all aspects of 'Portfolio Smart Start' project implemented company-wide (Custom Risk Management platform for Portfolio mortgage products).-Designed new projects with timelines, budgets and scope of work plans.-Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.-Tracked project and team member performance.-Managed Portfolio pipeline for Pacific NW Region (78 branches), serving as main point-of-contact to help salesforce navigate portfolio-specific guidelines and workflows for efficient pull-through ratio.

Emphasis: Production Management, Marketing Project Management & Business Development -Provided Production Management support for 11 AmeriFirst Financial branches in California, implementing Sales and Marketing strategies resulting in 16% lead volume increase, and 8% increase in closed units YoY. -Partnered with the Executive Management Team to standardize production procedures, job roles and quality assurance guidelines. -Applied lean practices to balance workflows and eliminate unnecessary steps.-Streamlined workflow strategy to capture additional business from Branch Builder Account, which led to providing lending support for 14 additional builder project sites (70% increase in builder site partnerships).

Emphasis: Division Management, Project Management, Compliance/Risk Management & Business Development -Responsible for creating and managing Forward Lending Division for Live Well Financial, to supplement core product (Reverse Mortgages) and drive increased revenue and market share. -Managed Divisional revenue models, process flows, operations support and client engagement strategies.-Developed forward lending platform leading to increase from zero Forward Lending production, to monthly closed units average of 50+ loans per month, while serving as sole support outlet for 100+ loan officers.

American Capital is a full service, direct lender dedicated to first class service. My primary focus was locating and securing the correct financing option for each client's unique scenario. I worked exclusively in California, and I'm especially familiar with the nuances of the complex San Francisco and San Diego markets.Whether you are purchasing a new home, or seeking to refinance your existing mortgage, I strive to provide superior customer service to my valued clients. I view each transaction as a partnership that has lasting value.Utilizing my extensive knowledge of the home loan industry, I sync my clients with the correct lending option. The precise lending option that fits the clients unique circumstances. I work to meet and exceed both industry expectations and my clients' expectations.American Capital Home Loans NMLS 81395 | AZ BK-910890 | 2014 A Division of Pinnacle Capital Mortgage Corp. Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act.http://www.nmlsconsumeraccess.org/entitydetails.aspx/COMPANY/81395complaints@pcmloan.com Equal Housing Lender Office phone 760 975 0255

Served as Production Manager for a consistent Top Producing Mortgage Advisor in the ultra-competitive San Francisco market. As a full service point of contact, I was able to guide clients through the mortgage financing process from start to finish, providing strong support with proven results of client satisfaction. My background in Closing/Funding, Processing, and Pipeline Management allowed me to serve as a proven resource to clients and Realtors regarding guidelines and loan products. After my tenure as Production Manager, I branched off as a Mortgage Advisor to service the needs of my own clients and referral partners. Opes Advisors Bio:Individual wealth building strategies are developed based on a comprehensive view of all of your assets and liabilities as well as your goals and commitments.Our firm was founded by successful executives dissatisfied with the lack of strategic leadership they were receiving from existing investment management firms. We formed Opes with the belief that wealth management clients deserve objectivity, distinctive and individualized care, and goal-based investing that appropriately balances risks and returns.Opes Advisors is an integrated team of experienced professionals. Our investment managers are Chartered Financial Analysts® (CFA®) or Certified Financial Planners™ (CFP®), which means they are well-educated in the details of financial planning, securities and analysis and are held to a fiduciary standard of care and diligence that far exceeds industry norms.

Oversaw day-to-day operations for California and Nevada funding departments, providing support for nine employees throughout two-state region. Acted as liaison between corporate executives and funding personnel. Managed funding of monthly home mortgages in excess of $100M. Maintained professional status logs and provided staff training. Orchestrated development and implementation of quality improvement programs, making certain that strict state and federal guidelines were met. Initiated and designed training tools and programs in order to update associates on new rules and regulations.Traveled with company executives on recruiting trips as department lead, presenting valuable information to potential branch managers being pursued for joint venture.Created funding efficiency tool that was implemented as the standard submission form for all regional closing submissions.