Chris Garniss Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Au

Melbourne, Victoria, Au

Accountable for the delivery of a portfolio of projects to scope, quality, and budget targets (~$50M per annum) across multiple business units including Technology & Security, Finance, HR, Procurement, Trading and Operations. Key outcomes and achievements include:• Development of a strategic, prioritized pipeline of projects for delivery across multiple years in partnership with Portfolio Finance (business case development, mobilization, execution)• Implementation and management of resources to ensure full utilization and assigning the right project to the right resource• Implementation of effective governance across the portfolio including steering committee establishment at executive levels, scheduled, budget, risk, issue, and dependency management across the portfolio. Successful execution of projects across the portfolio including:- Data Centre Relocation for our largest technology vendor- Delivery of a broad suite of upgrades and change requests across our strategic SAP asset- Execution of a technology risk and capacity program including deployment of Microsoft Teams, Netscaler Replacement, critical business application upgrades- Execution of application migrations to Azure and AWS Clouds- Execution of a Cyber Security and Critical Infrastructure Reform program to uplift Energy Australia’s risk posture- Execution of multiple business projects across the Markets, Trading and Operations business

Melbourne, Victoria, Au

Program delivery accountability for a critical sourcing project for EnergyAustralia’s largest technology contract. Accountable for execution of a change program to deliver against the agreed sourcing objectives across the following domains:• Digital Workplace – establishment of a modern workplace technology solution and supporting contractual and commercial agreement to drive demonstrable improvement in productivity and experience for EA’s 3000 employees. This included delivery of an omni-channel service desk and progressive end user computing capability leveraging high degrees of automation and AI driven (ServiceNow, Nexthink, Modern Management) through a competitive sourcing process. • Hybrid Infrastructure and Application – remediation and modernization of a 13-year-old agreement that has delivered traditional managed infrastructure and application services. The program delivered operational savings of 50% whilst establishing cloud automation, enhanced disaster recovery, and improved agile delivery capabilities. In addition robust service level agreements and a new governance framework was established to maximize the transformation outcomes• Working within the Service Management, Technology organisation of EA, I have also delivered a number of integration initiatives for cloud based contact centre platforms and delivering additional Citrix infrastructure to support offshore business growth.

Melbourne, Victoria, Au

Reporting to the General Manager, Consumer & Wealth Technology, I was accountable for delivery of cash machine services (Smart ATM’s / Business Deposit Machines, Cash Recyclers) on behalf of NAB’s retail banking business, service orchestration across technology for NAB retail branches, and the business as usual management of transitional services agreements to MLC Life.

Melbourne, Victoria, Au

Reporting to the General Manager, Wealth Technology, I was accountable for the creation, establishment and execution of transitional service agreements (TSA’s) between NAB Technology and MLC Life, a critical deliverable to enable to the $2bn sale of NAB’s life insurance business. The TSA’s set out the scope, cost, service levels and the business as usual governance model between the two organizations over a three-year contractual arrangement.

Melbourne, Victoria, Au

Reporting to the General Manager, Workplace & Service Management the Head of Workplace Technology is a senior management role with leadership responsibility across all end user computing services at NAB for 35,000 employees. $130M of technology services under management including desktop/laptop, audio/video conferencing, remote computing, managed print, storage, mobile telephony, email and productivity services.

Melbourne, Victoria, Au

Reporting to the General Manager, Infrastructure Technology Services, the Head of Infrastructure Engagement is a senior management consultancy role with accountability for internal business engagement, supporting the delivery of NABs infrastructure technology services and major transformation programs. This includes business readiness activity for NAB’s workplace technology transformation all other workplace technology business as usual activities. Strategic business engagement and business readiness to drive delivery of complex multi stream workplace change program ($50m), and all other business as usual end user computing change activity. Account management leadership and communication for infrastructure engagement across all NAB divisions to C-Level.

Melbourne, Victoria, Au

Reporting to the Head of Commercial Property, I was accountable for leading the change & communication function for the NAB property, Workplace Transformation Program (including 700 Bourke Street, New Ways of Working, wireless network deployment and Distributed Hub initiatives). In addition, the role led business engagement & transformation initiatives into NAB’s operations business unit at Executive General Manager / General Manager levels.

Melbourne, Victoria, Au

Reporting to the General Manager, Project Services, this senior leadership role was responsible for the supply, operational management and capability development of four hundred project professionals in Project Services. Project Services is responsible for the delivery of $500m of business change per annum.

Melbourne, Victoria, Au

Accountable for program mobilization and execution of the Infrastructure Transformation Program (budget $20m), including a major infrastructure outsource agreement (sole source, $2.3bn, 7-year commercial arrangement) and strategic refresh of NAB’s distributed network infrastructure.

Melbourne, Victoria, Au

Leading the program delivery of 35 consisting of project managers, security operations specialists, data communications and architects, the program was instrumental in supporting NAB's ongoing strategic program of business process off shoring (budget $10m).

Melbourne, Victoria, Au

Reporting to the General Manager, Enterprise Services Technology, this strategic role was accountable for driving advocacy of the technology position within the Finance, Risk, Strategy & Marketing and HR business and business into technology as a trusted partner / key advisor. Working in partnership with the application development, project management and infrastructure community a key objective is to shape and drive the IT agenda to support and enable business strategy through an understanding of the business and their needs.

Frankfurt Am Main, Hessen, De

Reporting to the Head of IT Infrastructure and Global Head of Desktop Services, the role was responsible for end user computing services across the Australian and New Zealand business and broadly across Asia Pacific (6000 seats). The role was accountable for the management and development of products and services across the desktop and voice, messaging (email, Blackberry, RAS) and critical market data services.

Ba (Hons), Business Information Systems

Education record