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Successful leader in the strategic marketing function of Analyst Relations and in retention of enterprise research clients. Track record of consistent, predictable performance in high-growth global organizations. I inspire teams through empowering individuals and celebrating diverse contributions. My consultative and collaborative style has been effective in building solutions and facing complex problems.Built and executing successful Analyst Relations program for C stage startup Spryker Systems during hypergrowth phase--moved Gartner MQ rating to the 'Leaders' quadrant during 2021-2024. Having worked for 18 years at Gartner, Inc., in both analyst research and client retention operations, I have gained a unique skill set that spans all parts of the analyst, enterprise client (CIO) and tech supplier ecosystem. • Excelled at Gartner, Inc. for 18 years as an Analyst, Research Director, Executive Partner and Vice President in increasing positions of responsibility. Produced three (3) annual magic quadrant reports while managing relationships with over 30 vendor/service providers. Led in growing revenue and retention in the US Southeast region.• Led high-performing services team of 24 executive partners and customer success reps at Gartner to YOY revenue growth for 9 consecutive years. Analyzed customer CRM data to produce prioritized engagement plans.• Co-founded Analyst Relations consulting and advisory firm. Advised small, midsize and F1000 technology suppliers on improving analyst ratings and market presence. Successfully placed and/or improved client positions on Gartner Magic Quadrant and Forrester reports. Grew revenue to $2.5m.• Recognized as a ‘top 10’ Gartner Symposium conference public speaker• Experience in both high-growth startup environments and large corporate tech and service providers.• Developed SaaS application sales and marketing enablement program at Oracle
Chris Germann
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Strategic Advisor To Cmos--Building Brand Awareness And Pipeline Through Analyst RelationsChris GermannAustin, Tx, Us
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Strategic Advisor To Cmos--Building Brand Awareness & Pipeline Through Analyst RelationsChris Germann Oct 2024 - Present
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Global Head Of Analyst Relations & Influencer MarketingSpryker Aug 2020 - Oct 2024Berlin, New York, London, Amsterdam, Berlin, Hamburg, DeDriving market visibility and enterprise engagement through analyst relations and influencer marketing activities. Spryker Systems is the most flexible and agile digital commerce platform player entering the US market, and serves large enterprises who are digitally transforming their business through B2B, B2C or marketplace platforms. -
MemberRevenue Collective Feb 2020 - Oct 2024New York, Ny, UsThe Revenue Collective is a private, members-only community of sales and marketing executives at growth-focused companies -
Industry ConsultantEnterprise Research And Advisory Jan 2019 - Oct 2024CMG Consulting -- Executive management advisory for power, water and electric utilities. Built subscription-based advisory service for execs seeking technology expertise in smart cities, smart buildings and smart utilities.ISG -- Consulting partner responsible for building enterprise research and advisory service, writing research and fulfilling research services for enterprise clients.
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Vp Cloud Applications StrategyOracle Mar 2017 - Dec 2018Austin, Texas, UsProvided thought leadership by creating and delivering digital transformation content with application trends to internal Oracle Digital teams and executive leader clients across the full range of Oracle business applications. -
Vice President & Program Director (Customer Success)Gartner Feb 2016 - Mar 2017Stamford, Ct, UsGartner Research Board--Customer success for Global Chief Information Officers (CIOs) and their executive teams. Attained 100% retention of 30 F2000 CIO accounts. The Research Board (RB) is the a peer advisory research membership in the world's largest, most complex organizations. The RB is an international think tank headquartered in New York City. Membership is by invitation. -
Region Vp, Executive Programs (Customer Success Executive)Gartner Jan 2007 - Feb 2016Stamford, Ct, UsRegion executive for customer success activities. Designed and delivered services in a subscription business model to Chief Information Officers (CIOs) in mid-size and large organizations. They received business value through the subscription service by making strategic decisions across their entire spectrum of technology and business activities. I led a regional customer success team of former IT executives in delivering this subscription service to over 500 clients across 18 states. I managed the operational aspects of quality of service delivery, sales integration, and membership assignments. The region tripled in size and increased retention rates from 55% to 82%. Executive Programs is a unit of Gartner's global research business. -
Executive Partner (Customer Success Cio Account Manager)Gartner Oct 2003 - Jan 2007Stamford, Ct, UsRecruited back to Gartner into Executive Programs individual contributor role to be executive customer success manager and drive retention of CIO clients; Executive Partners are trusted advisors and coaches to global CIO clients. Performance is measured on dollar volume of client retention and the ability to analyze client needs, synthesize research, deliver ROI, and upgrade/sell new memberships. Collaboration with the sales team during the pre-sales, service delivery and renewal stages was a major reason for promotion to Region VP in 2006. Results: • Grew the CIO community in Texas four-fold. Retained 88% of members in Texas during that time by increasing frequency of visits and improving content delivery. • Creatively collaborated with local sales executives to increase the cumulative contract value of CIO members in the Texas area from $600k to over $2M in 2.5 years. Sponsored and facilitated CIO roundtable events which directly led to new business by creating a community of CIOs in the DFW area. • Drove members to follow-on consulting contracts totaling $900k in 2005-2006 through established relationships with the consulting and sales teams. -
Co-Founder & Sr. StrategistSagecircle 2000 - 2003Co-founder, Analyst Relations Strategist - Created content and drove the practice from $0 to $2.5M in 24 months; developed business relationships with over 30 public relations and executive marketing clients at F1000 high tech enterprises. Co-developed and regularly delivered seminars, AR consulting services, and generated $900k in ‘01 bookings and $2.25M in ‘02. - Significantly impacted vendor analyst relations strategies by increasing positive press quotes over a three-year period. Microsoft utilized SageCircle content in many geographies around the world; Created and delivered workshops for mapping tactical IT analyst relations activities to business results. - Developed methodology for influencing analysts at major IT research firms (e.g., Gartner, IDC, and Forrester). Defined objectives and metrics for integrated marketing communications.
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Vice President, Solutions MarketingMaincontrol, Inc. Aug 1999 - Nov 2000
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Sr. Research DirectorGartner, Inc. Jul 1994 - Aug 1999Stamford, Ct, UsRecruited to begin new vein of research in IT asset management (ITAM) tools and technologies. Spent 5 years expanding role in ITAM research, which included desktop and server-based software license models, contract negotiation, and ITAM services analysis.
Chris Germann Skills
Chris Germann Education Details
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Brigham Young UniversityComputer Science; Double Major: International Relations
Frequently Asked Questions about Chris Germann
What company does Chris Germann work for?
Chris Germann works for Chris Germann
What is Chris Germann's role at the current company?
Chris Germann's current role is Strategic Advisor to CMOs--Building Brand Awareness and Pipeline through Analyst Relations.
What is Chris Germann's email address?
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What is Chris Germann's direct phone number?
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What schools did Chris Germann attend?
Chris Germann attended Brigham Young University.
What skills is Chris Germann known for?
Chris Germann has skills like Leadership, Consulting, Strategic Partnerships, Customer Success, Executive Management, Business Development, Competitive Analysis, Team Leadership, Process Improvement, Customer Relationship Management, Strategic Planning, Strategy.
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