Chris Haid Email & Phone Number

Kitchener, On, Ca

Waterloo, Ontario, Canada

Sales Pipeline Management:Qualifying leads.Complete RFP’s as required.Focus on what’s closing while maintaining all leads and opportunities moving them through the pipe.CRM Compliance: The Six S CRM is the record keeper of all things sales, and it is imperative that all communications with prospects are recorded within CRM (calls, emails, appointments).Discovery Meetings: Going onsite to walk the plant floor, interview department heads and key stakeholders to fully understand the client’s business challenges.Demonstration Preparation: Working with one of our Solution Engineers (SE) to strategize how to win.Demonstrations: Presenting and leading the charge promoting our software and services with a focus on solving business problems while controlling the room and supporting your SE throughout the entire demonstration.Proposal Review: Scoping out the implementation for Phase I, identifying software and services to be sold and delivering a professional proposal to the client.Close: Close business and add new clients to the thousands in the Epicor community.

Cambridge, Ontario, Canada

Leverage in-depth knowledge of comprehensive product portfolio spanning drainage, geosynthetics, industrial and mining, irrigation, mechanical, pumps, valves, and waterworks categories to present ideal solutions that meet customer needs. Create estimates, bid packages, and quotes aligned to customer requirements, RFPs, RFQs, and engineering drawings. ➤ Prospect and build relationships with key decision makers at customer companies, pushing the needle forward through regular touchpoints and strategic meetings. ➤ Initiated and led implementation of Trello to track sales and project statuses, eliminating cumbersome spreadsheets and duplication of work.

Cambridge, Ontario, Canada

Developed aggressive sales strategies and set the pace for team of 3 inside sales representatives. Provided on-going team coaching and 1:1 mentorship to engage and empower staff to reach their full potential. Analyzed industry trends, competitor landscape, and pricing to develop a differentiated product offering that commanded market attention. Oversaw prospecting, presentations, proposal development, closing, negotiation, and support. ➤ Hit the ground running to build positive rapport and deepen customer satisfaction and loyalty, receiving the Customer Service of Excellence Award within first 3 months.➤ Strengthened team cohesion through fun monthly events and team building activities, and incentivized sales performance through team challenges with perks and awards for winning team members. ➤ Sparked a conversation with a leading automotive manufacturer at a tradeshow and secured them as a high-value client. ➤ Penetrated new market segment by scoping out and responding to tender opportunities, acquiring contracts with municipal governments that injected $250K in new annual revenue. ➤ Pitched a trailer leading trailer manufacturer on a premium product line, winning the account through relentless touchpoints that distinguished MetalGear’s quality.

Mississauga, On

Cultivated strategic relationships with customers spanning the Greater Toronto Area, overseeing 150 accounts in the retail, consumer goods, and food and beverage industries to ensure pallet programs ran smoothly. Educated customers on program benefits through presentations and face-to-face meetings. Maintained sale logs and conducted annual account audits. ➤ Led extensive audits on half the portfolio accounts that had been neglected for 10+ years, engaging in courageous conversations to recover $200K in lost equipment while rekindling customer relationships. ➤ Implemented an internal short-haul trucking program to pick up pallets from smaller customers which reduced operating costs while significantly improving equipment return ratio.

Ayr, On

Conducted market research, developed forecasts, and devised strategic growth plan to grow the book of business within South-Western Ontario. Provided high-touch service to existing customers while prospecting for new leads. Prepared quotes and negotiated prices and sales terms. ➤ Increased brand presence through a variety of product presentations and attendance at tradeshows―ensuring a positive first impression through personable interactions and stellar product knowledge. ➤ Reinvigorated a stagnant territory that had been overrun by the competition, capitalizing on sales inceptive programs and customer service excellence to recapture the market. Increased sales by 68% within 1 year.

Ayr, On

Visited clients to demonstrate products, show samples, and take orders. Maintained consistent touchpoints by arranging a schedule of visits to major potential buyers. Developed and updated knowledge on our products and the products of our competitors and determined marketing and promotional plans to differentiate our value. Quoted, negotiated prices and credit terms, and prepared contracts and orders. Generated sales reports and presentations for leadership.

Diploma, Logistics, Materials, And Supply Chain Management

Diploma, Project Managment