Chris Harvey Email & Phone Number

Raleigh, Nc, Us

Raleigh, North Carolina, United States

Leader of US Renewals

Durham, North Carolina, United States

Leader of strategic programs including:• Weekly revenue council focused on offer, promotion & new solution approvals• Design & creation of pricing, promotion and offers for numerous solutions

Durham, North Carolina, United States

• Chief of staff for global field operations focusing on adoption of Avaya’s new products, software, & cloud-based solutions• Program Manager for yearly Sales Compensation design & quota setting• Leader of weekly revenue council focused on offer, promotion & new product approvals• Distribution Channel Account Manager for 2 different US-based distributors

Durham, North Carolina, United States

• Created various new discounts & promotions to drive adoption• Designed & implemented new management system for tracking/managing all company wide commercialization projects• Led cross-functional team that increased company revenue by over $10M

Raleigh-Durham, North Carolina Area

Led international core teams tasked with introducing various new of products, software, & cloud solutions to the market including:• Avaya wired headsets• Cloud based video conferencing system• Avaya Hotel SIP-based phones

- Program Manager for all new services/offers within Avaya's Global Support Services organization resulting in $140 Million in revenue- Program Manager for Avaya's only production Oceana call center- Developed new New Service Introduction process & tools- Implemented new PMO governance structure while facilitating Program Management Teams- Designing & programming a brand new ASP.NET website resulting in significant time and cost savings for services employees

- Project managed new enterprise service & solution introduction programs resulting in over $5M in revenue- Designed, programmed, & implemented corporate wide ASP.NET database-driven website that significantly reduced manual calculation time, simplified information flow, and automated customer feedback for employees

- Successfully led over 45 interoperability testing events for external customers.- Handled scheduling and management of testing engineers. - Secured funding and budgeting for entire 27 person team.

- Hosted over 75 external customer technology demos.- Provided project management support for 4 large demo driven deals.

- Led quality team to exceeded goal: results of $3.5M in cost savings.- Implemented processes & website for new RTP-based testing lab.- Co-created and implemented all of team's objectives and goals.

- Led development, rollout and support of Thermal Printer program to 400+ employees resulting in a $700K annual savings.- Integral part of Excess Material analysis resulting in $2.9M in savings.- Led rollout of quality system to 82 employees in Canada & US.