Responsible for the entire process of originating, processing, underwriting, and closing of residential mortgages and consumer loans. Partner with internal groups including Business Banking and Commercial Lending to uncover consumer lending opportunities within the entire CNB umbrella. Serve as a member of the internal credit policy review team, continually analyzing and refining CNB's portfolio mortgage options. These options include the 100% financing "Front Line Mortgage" program for First Responders, Teachers, and Nurses and the "Hope Loan" for providing low down payment options with flexible loan qualification guidelines.

Responsible for the mortgage support and origination for five bank branches: Clayton, Manchester, Brentwood, Creve Coeur, and Perryville, MO. Partnered with team members of departments within the organization to maximize mortgage lending opportunities:, including but not limited to: Commercial Lending, Private Banking, Business Banking, etc.

Remote loan officer, licensed in 46 states. Handled internet leads only. Was responsible for all facets of communication with the consumers from start to finish, following the corporate single point of contact approach. Handled incoming calls, made outgoing follow-up calls, converted leads to application, submitted loans to processing, collected and uploaded all income and asset documents, scheduled closings.

Patrice & Associates is the world’s largest and most respected hospitality recruiting firm. My team and I specialized in identifying top notch candidates for career opportunities at first class restaurants, hotels, casinos, and beyond. We uncovered talent that may not be active or readily visible in the job market, provide them free career consultation, and introduce them to the right opportunities with our signed corporate clients. I am seeking introductions to leadership in companies needing a targeted search, as well as introductions to salaried hospitality employees who are open to new opportunities. We are always striving to go beyond the role of vendor- to become a true partner in our client's ongoing staffing efforts!

I specialized in the recruitment, onboarding, and training of loan officers to support a network of over 45 bank branches across the greater St. Louis metro area. I also advised and assisted my own clients regarding financing real estate purchases and refinancing existing home loans.

Responsible for managing all retail sales related activities for the nationwide residential construction lending program. Charged with coordinating the sales efforts, marketing, and training for over 200 loan officers across the United States. Assure daily, weekly, and monthly field sales activities are accomplished in order to develop field experts, create strong market presence, and grow market share. Work with sales force to effectively target consumers, builders, architects, realtors, and bank financial center managers to create sustainable sources of ongoing business.

Responsible for the operations, sales, and internal marketing of the nationwide CitiMortgage residential construction lending program. Charged with organizing and directing sales efforts, marketing, training, and day-to-day operations for all channels of origination, including Smith Barney, Corporate Relocation, Retention, Employee, and Broker.

Cross -sell manager, responsible for driving all ancillary revenue-generating initiatives for CitiMortgage. Responsible for the delivery of products through both sales and operations channels, including Smith Barney, Corporate Relocation, Retention and Employee. Responsibilities include product development, product process integration, and product profitability. Products managed included second mortgages, credit cards, checking accounts, homeowner’s insurance, and life and health insurance.

Managed operations, sales, and internal marketing for the nationwide CitiMortgage residential construction lending program. Responsible for day-to-day operations for all channels of origination, including Smith Barney, Corporate Relocation, Retention, Employee, and Broker.

Mortgage sales manager within the Smith Barney/CitiMortgage Home Loan Program, leading fourteen telesales mortgage consultants, an assistant manager, and two sales assistants to achieve departmental sales and quality goals. Responsible for directing outbound sales efforts, targeting SB Financial Consultant referrals from two geographic regions- encompassing a total of 17 states. Coach, monitor, and provide feedback on an individual basis to maximize market penetration and build relationship sales culture.

Mortgage sales manager leading twelve telesales mortgage consultants and a sales assistant to achieve departmental sales and quality goals. Responsible for directing inbound call center sales activities to effectively manage sales inquiries from the CitiMortgage existing customer base. Responsible for reviewing, monitoring, and analyzing loans in the pipeline to meet funding goals and maintain high levels of customer service. Coach, monitor, and provide feedback to maximize sales opportunities, insure telephone service levels are met or exceeded, and insure all policies and requirements are met.

Mortgage loan officer in a fast paced sales environment responsible for the origination and retention of conventional mortgage loans on a nationwide basis. Extensively trained in all credit and underwriting guidelines to advise prospective borrowers on options available to meet their personal financial goals.