Christopher Glennon
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Christopher Glennon Email & Phone Number

IT Service and Operations Management at Fisher Investments
Location: Portland, Oregon, United States 19 work roles 1 school
1 work email found @fisherinvestments.com 3 phones found area 503 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 3 phones

Work email c****@fisherinvestments.com
Direct phone (503) ***-****
LinkedIn Profile matched
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Current company
Role
IT Service and Operations Management
Location
Portland, Oregon, United States

Who is Christopher Glennon? Overview

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Christopher Glennon is listed as IT Service and Operations Management at Fisher Investments, based in Portland, Oregon, United States. AeroLeads shows a work email signal at fisherinvestments.com, phone signal with area code 503, and a matched LinkedIn profile for Christopher Glennon.

Christopher Glennon previously worked as Technology Change Manager at Fisher Investments and Founder and Chair at Kearney Plaza Emergency Preparedness Committee. Christopher Glennon holds Bscs, Computer Science from Northeastern University.

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Email format at Fisher Investments

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{first}.{last}@fisherinvestments.com
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Profile bio

About Christopher Glennon

Chris is an accomplished IT Service Management (ITSM), Business Resiliency, and Organizational Change Management Leader. He has a proven track record in the government, private and nonprofit sectors including energy, banking, insurance, financial services, transportation, manufacturing and retail industries. He is a key strategic and tactical contributor that delivers projects on time and within budget.Recognized as a business and technical leader adept at managing projects, re-engineering business processes, building consensus, mitigating business risk and managing the four P’s; people, process, products (tools and technology) and partners (suppliers, vendors and outsourcing organizations). Adept at vendor negotiations, compliance reporting, scope development and client management.Areas of Expertise: • Program and Project Management (PMO)• Business Process Improvement/Reengineering (BPR)• IT Service Management (ITSM)• Information Technology Infrastructure Library (ITIL) • Federal Government Experience• Business Contingency Planning / Disaster Recovery (BCP/DRP)• Lean Six Sigma• Technology Architecture & Systems Integration• Business Process Mapping• Risk Management & Information Security• Systems Development Life Cycle (SDLC)• Organizational Change Management (OCM) - Prosci's ADKARCareer Industries:Financial Services, Government (DOT & DOE), NPO, Supply Chain, Manufacturing, Energy, Transportation, Insurancehttp://www.ChristopherGlennon.comTravel expenses beyond the Portland area is reimbursed by the client at business class rates.

Listed skills include Project Management, Disaster Recovery, Process Improvement, Sdlc, and 45 others.

Current workplace

Christopher Glennon's current company

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Fisher Investments
Fisher Investments
IT Service and Operations Management
AeroLeads page
19 roles

Christopher Glennon work experience

A career timeline built from the work history available for this profile.

Technology Change Manager

Current

Plano, Texas, US

Create an IT Change Management service with a designated IT Change Manager - CHECKCharter a Change Advisory Board (CAB) - CHECKCharter a Emergency Change Advisory Board (ECAB) - CHECKMigrate to an ITSM toolset (ServiceNow) - CHECK Develop a Follow the Sun Service Model - Goal for 2023!Add development of Service Level Agreements (SLA) to the list

Dec 2020 - Present

Founder And Chair

Current
Kearney Plaza Emergency Preparedness Committee

Founded and Chair an E-Prep Committee to make the Kearney Plaza community safer, more prepared, and more resilient with the goal to develop relationships and capacities during normal times. Aligned the Committee’s efforts with the Pearl Neighborhood Association (PDNA) E-Prep Program and participate in Neighborhood Emergency Team (NET) training exercises.

Feb 2016 - Present

Principal

Current
Gpowered Consulting, Llc
  • Providing senior level management consulting services:
  • Business Continuity Planning (BCP)
  • Disaster Recovery Planning (DRP)
  • Emergency Preparedness
  • IT Service Management (ITSM) service strategy, design, transition, operation, and continuous improvement
  • IT Infrastructure Library (ITIL) framework
Oct 2014 - Present

Itsm Principal

100-101 Terrasse Boieldieu, Paris La Défense, FR

Performed IT service management operating model, IT governance, and demand management assessments to develop future state operating models, perform gap analysis, and generate strategic roadmap for IT Service Management (ITSM) improvements.

May 2019 - Nov 2020

Senior Project Management Consultant

Portland, Oregon, US

Provide IT service management (ITSM), business continuity, disaster recovery, and program / project management services to Pepper Foster Consulting clients.

Feb 2015 - Dec 2018

Business Continuity Consultant

Warren, PA, US

Redesigned the bank’s existing business continuity / disaster recovery program which did not comply with industry and external audit requirements. Worked with key business and IT stakeholders to develop a complete Business Impact Analysis (BIA), Threat Impact Analysis, Risk Assessment, and Business Continuity (BC) process. Assessed gaps within the existing.

Jan 2017 - Mar 2017

Information Technology Service Management Consultant

Portland, OR, US

  • Restarted PGE’s stalled IT Service Management (ITSM) Program. Centralized, organized, and managed Portland General Electric's (PGE) IT services into an IT Service Catalog Framework that will:
  • Drive the service request management capability and self-service portal development.
  • Provide context and a framework for Service and Operational Level Agreements (SLA / OLA) development.
  • Deliver a portfolio of IT service offerings from which new products and services can be built.Created an IT Service Level Agreement (SLA) development capability within PGE’s Business Relationship Management (BRM).
  • Provide operational consistency and predictability to ensure that PGE’s commitment to its customers will be successful.
  • Drive process standardization, continuous process improvement, and the development of service capacity plans for use in service demand forecasting and trending analysis.
May 2016 - Sep 2016

Information Technology Service Management Consultant

Portland, OR, US

Performed an IT Service Management (ITIL) current state analysis, defined future state service design, and developed a strategic process improvement road map for Northwest Evaluation Association's (NWEA) Product Engineering (PE) group.

Feb 2015 - Jun 2015

Senior Business Process Management Consultant

Beaverton, OR, US

Performed a business, organization, and operation process current state analysis for Nike’s Quality Management (QM) organization as part of Nike’s Enable the Future (ETF) program. Assisted with future state design, and ETF QM strategic process improvement road map. Implemented resource management best practices (tools and techniques), Kanban, and daily.

Feb 2014 - Jun 2014

Information Technology Service Management Consultant

Portland, OR, US

  • IT Service Management Lead for the $24M Data Center Modernization (DCM)/IT Virtualization and Consolidation (IVC) programs; developed the BPA ITSM Strategy, implemented ITIL based Change, Release, and Configuration.
  • Senior Project Manager for the $1.2M Active Directory Modernization (ADM) project. Facilitated architectural, design, and technical sessions to author the ADM System Design Specification (SDS). Managed AD hardware.
  • IT Service Management (ITIL/MOF) Technical Lead for the Infrastructure Process Maturity program (IPM). Key Results: IT is aligned with business needs, costs are reduced, and services are available, tuned, and scalable.
Mar 2011 - Jan 2014

Co-Founder

Smartsymbols™

Co-founded SmartSymbols™, a SaaS-based software company. SmartSymbols™ aggregates internal and external marketing material, social media and real-time feeds for distribution to online channels such as ecommerce platforms, blog posts and online text. Perform CTO function and participate in business development effortsKey Results: Increased customer.

Dec 2007 - Feb 2011

Interim Vice President (Vp)

Boston, Massachusetts, US

Managed day-to-day operations, resources, and ongoing deliverables for the System Architecture group. Completed the $11M Business Contingency/Disaster Recovery (BC/DR) infrastructure implementation consisting of a high availability computer environment servicing 7x24 business operations, remote computing and BC/DR. Participated as key member of the.

Jan 2007 - Jun 2007

Process Improvement Consultant

Boston, Massachusetts, US

Performed a current state analysis of software distribution and patch management architecture, infrastructure, documentation and processes. Identified gaps and managed remediation and process improvement efforts to ensure Business Contingency/Disaster Recovery and audit compliance. Senior Project Manager for system upgrades and third party vendor software.

Oct 2006 - Dec 2006

Systems Architect Consultant

Blue River Associates

Created the Systems Architecture Roadmap for the CVS AdGrinder system and directed architectural design, review and coding estimates.Key Results: The project scope, deliverables and architecture were clearly defined, keeping the project on track.

Apr 2006 - Apr 2006

Process & Project Management Consultant

Boston, Massachusetts, US

Developed the next generation operational model for the Desktop Engineering and Architecture group. This model supported existing business requirements, scaled for future growth and incorporated Business Continuity/Disaster Recovery (BC/DR) requirements. Implemented Project Management Office (PMO) best practices to support process improvement efforts.Key.

Oct 2005 - Mar 2006

Process & Project Management Consultant

Boston, Massachusetts, US

Developed and implemented Engineering, Configuration, and Release Management Best Practices. Packaged mission critical applications for software deployment using enterprise software distribution tools. Consulted on desktop build processes and Business Contingency /Disaster Recovery testing. Provide Senior Project Management support as needed.Key Results.

Mar 2005 - Sep 2005

Business Process Re-Engineering (Bpr) Consultant

Boston, MA, US

Managed the re-engineering and automation of end-to-end Windows-based server Release Management & Support Processes as part an overall Server Stability Initiative. Developed a web based MSI Generation Utility to provide a developer driven XML-based software packaging solution for all in-house developed Windows Server applications including web, JRun, JAVA.

Oct 2001 - Jan 2004

Business Process Re-Engineering (Bpr) Consultant

Boston, MA, US

Managed the re-engineering of the Corporate Desktop Build processes, Patch Management, Release Management and Support models as part of the FIIS Business Contingency/Disaster Recovery (BC/DR) Project. Founded the FIIS Desktop Engineering Group, providing leadership and mentoring to junior engineers. The processes were adopted by Fidelity's Systems Company.

Jul 1999 - Jul 2001

Consultant

Prior Companies

Banking: Bank of BostonConsulting: Infotech Contract Services, Valinor Inc., Temple, Barker and Sloane.Education: Northeastern UniversityEnergy: Vermont Yankee Nuclear Power, Carolina Power & LightFinancial Services: Putnam Investments, Fidelity Investments Vantage Co (VANTAGE), Fidelity Investments Institutional Brokerage (FIIBG), John Hancock Funds.

Jun 1984 - Jun 1999
1 education record

Christopher Glennon education

  • Northeastern University
    Northeastern University
    Computer Science
FAQ

Frequently asked questions about Christopher Glennon

Quick answers generated from the profile data available on this page.

What company does Christopher Glennon work for?

Christopher Glennon works for Fisher Investments.

What is Christopher Glennon's role at Fisher Investments?

Christopher Glennon is listed as IT Service and Operations Management at Fisher Investments.

What is Christopher Glennon's email address?

AeroLeads has found 1 work email signal at @fisherinvestments.com for Christopher Glennon at Fisher Investments.

What is Christopher Glennon's phone number?

AeroLeads has found 3 phone signal(s) with area code 503 for Christopher Glennon at Fisher Investments.

Where is Christopher Glennon based?

Christopher Glennon is based in Portland, Oregon, United States while working with Fisher Investments.

What companies has Christopher Glennon worked for?

Christopher Glennon has worked for Fisher Investments, Kearney Plaza Emergency Preparedness Committee, Gpowered Consulting, Llc, Wavestone, and Pepper Foster Consulting.

How can I contact Christopher Glennon?

You can use AeroLeads to view verified contact signals for Christopher Glennon at Fisher Investments, including work email, phone, and LinkedIn data when available.

What schools did Christopher Glennon attend?

Christopher Glennon holds Bscs, Computer Science from Northeastern University.

What skills is Christopher Glennon known for?

Christopher Glennon is listed with skills including Project Management, Disaster Recovery, Process Improvement, Sdlc, It Service Management, Itil, Consulting, and Change Management.

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