Chris Gomez Email & Phone Number

Dayton, Oh, Us

Dayton, Oh, Us

Remote

Dayton, Ohio, United States

I handle continuous project monitoring and management. Forecasted, scheduled and monitored project timelines, personal performance and meeting yearly quotas. I assess project risks and devise mitigation strategies to avoid potential roadblocks.Additionally, I communicate with high profile clients to convey deadlines, scope of work and potential challenges throughout project timeline. Set project schedules and oversee milestones for duration of project.I also work with client's Data Management processes such as SFTP file automation and API.

Dayton, Ohio, United States

Provide exceptional client experience through problem solving and communication. Resolve technical issues quickly through meticulous research, multi-tasking and prompt problem solving. I researched, identified, and responded to client inquiries expeditiously, providing reactive and proactive customer support. Additionally, I worked closely with product development and Engineers to serve as voice of customer (VOC) internally and drive resolution of issues. Demonstrated strong sense of ownership for customer issues, displaying empathy and maintaining productive dialogue throughout open requests.Highly proficient in Integrating Data Information Systems through SYNC software, SFTP, and manual database management and developed and coordinated trainings to new hires.

West Hollywood, California

Programmed and maintained online documentation and tracking systems to reduce reporting errors. Created tools and benchmarks to improve performance and keep team on task. Set team priorities, maintained schedules, and monitored shift performance. Additionally, helped my team members improve productivity and performance through hands-on coaching in order to achieve company objectives.

6290 Sunset Blvd, Los Angeles, Ca 90028

Supervised store during opening and closing shifts and managed store revenue. Ensured quality of food met serving standards and Customer satisfaction was 100%.

211 W 61St St, New York, Ny 10023

Recruited applicants to guide them through the process of enrollment from a student’sperspective, answered questions and advised them accordingly. (Worked with programCampusVue)

1845 Broadway, New York, Ny 10023

Managed the accounting process and provided excellent service to customer. Assisted store Manager with tasks and supervision. Operated and proficient in POS system.