Chris Goodwin, Cdt Email & Phone Number

Mountain Ranch, CA, US

Livermore, California, United States

Manage a division of 25 people and directly responsible for a team of 8 technicians while providing customer support, case planning, and sales requests to 1600+ doctors. Proficient in all manufacturing methods involving the fabrication of teeth. Responsible for improving efficiency and streamlining manufacturing processes. Plan and direct staffing.

Livermore, California, United States

Managed 6 employees' workstreams and day-to-day needs, as well as their continued training and career advancement goals. Facilitated quality assurance of highly cosmetic dental restorations, ranging from veneers, crowns, combination cases and diagnostic work up cases. Was responsible for quality at every stage of fabrication to ensure that each stage is.

Involved in doctor retention and customer service needs. Managed quality assurance for several steps in the fabrication process, such as model work quality and accuracy, diagnostic waxing, full contour pressable waxing as well as quality check of ceramic layering and contour. Primary job function was doctor communication and case planning.

Dublin, California, United States

Offered technical support and case planning services to the newly created department within Microdental. Helped to get protocol and operating standards implemented in the department. Made phone calls to doctors regarding case planning and other technical related issues found with their cases. Involved in the quality assurance aspect of the department.

Was in charge of day to day operations of the shipping/receiving department. In constant contact with shipping carriers (UPS, FedEx, etc.) regarding shipping rates and delivery issues. Was responsible for a staff of 10-12 people at any given time, making sure that they stayed motivated and on task in reaching the day to day goals and demands of the.