Chris Graber Email & Phone Number

San Francisco Bay Area

San Francisco Bay Area

• Assists with the general administration and maintenance of a portfolio of commercial real estate.
• Creates project and contract specifications, bids work, and makes recommendations to property manager.
• Maintains excellent building relations through timely responses to tenant inquiries and/or conflicts.
• Facilitates vendor walkthroughs and oversees ongoing maintenance work in the building.
• Considered the “Director of First Impressions” in current role; greeting tenants and third parties who visit the office.
• Administrative duties include: Booking conference spaces, AR/AP invoicing, GL Coding, CAM, tax reconciliation, creating and maintaining Excel spreadsheets, handling work orders in Angus, bidding vendor contracts.

San Francisco Bay Area

• Commercial Property Manager, Aralon Properties
• Established rental rates by surveying local rates; calculating overhead costs, depreciation, taxes, and profit goals.
• Overseen all property inspections, repairs, and renovations by bidding vendors, facilitating timely payments, scheduling future expenditures, and forecasting requirements as part of an annual budget.
• Interfaced with tenants; collected rents, enforced building code, and resolved tenant inquiries and/or complaints.
• Increased and maintained occupancy rates at above 95% by advertising/filling vacancies and negotiating leases.

• Overseen customer service throughout the entire business center. Served as the primary backup for the Center Manager to conduct property tours and resolve client issues with RSCs.
• Enforced compliance with Health & Safety regulations and emergency procedures.
• Ensured the accounting of all daily service charges via the POS billing system.
• Served as a team leader; mentored and trained new CSRs on an ongoing basis.

San Francisco Bay Area

• Successfully operated a high-volume drive-thru and walk-in service. Managed multiple associate baristas.
• Repeatedly recognized for excellence in customer service and ability to manage resources during peak hours.
• Transferred to multiple retail locations to troubleshoot customer service issues and adherence to brand standards.
• Overseen inventory planning, stock management, and branch finances.
• Recommended for Starbucks’ Assistant Manager Training Program in January 2013.

• Earned Nordstrom’s Pace Setter Award for reaching over $500k in sales in a calendar year.
• Consistently exceeded sales quotas, ranking in the top 5-10% performers each sales period.
• Promoted from cashier to sales associate.