Chris Graber Email & Phone Number

San Francisco Bay Area

San Francisco Bay Area

• Assists with the general administration and maintenance of a portfolio of commercial real estate.• Creates project and contract specifications, bids work, and makes recommendations to property manager.• Maintains excellent building relations through timely responses to tenant inquiries and/or conflicts.• Facilitates vendor walkthroughs and oversees ongoing maintenance work in the building.• Considered the “Director of First Impressions” in current role; greeting tenants and third parties who visit the office. • Administrative duties include: Booking conference spaces, AR/AP invoicing, GL Coding, CAM, tax reconciliation, creating and maintaining Excel spreadsheets, handling work orders in Angus, bidding vendor contracts, planning IT Infrastructure, analysis of reports, bad debt collection, review and upholding compliance regarding Certificates of Insurance, and collecting accruals for PM team. Delegates duties to security and engineering teams as needed. • Timely and efficient preparation of assets for sale including financial reports, utility transfers; organizing leases for new owners, and planning/overseeing the move to new offices. • Plans and facilitates in-house tenant events along with office holiday parties, and various building celebrations.

San Francisco Bay Area

Commercial Property Manager, Aralon Properties• Established rental rates by surveying local rates; calculating overhead costs, depreciation, taxes, and profit goals.• Overseen all property inspections, repairs, and renovations by bidding vendors, facilitating timely payments, scheduling future expenditures, and forecasting requirements as part of an annual budget.• Interfaced with tenants; collected rents, enforced building code, and resolved tenant inquiries and/or complaints.• Increased and maintained occupancy rates at above 95% by advertising/filling vacancies and negotiating leases.

• Overseen customer service throughout the entire business center. Served as the primary backup for the Center Manager to conduct property tours and resolve client issues with RSCs. • Enforced compliance with Health & Safety regulations and emergency procedures.• Ensured the accounting of all daily service charges via the POS billing system.• Served as a team leader; mentored and trained new CSRs on an ongoing basis.

San Francisco Bay Area

• Successfully operated a high-volume drive-thru and walk-in service. Managed multiple associate baristas. • Repeatedly recognized for excellence in customer service and ability to manage resources during peak hours. • Transferred to multiple retail locations to troubleshoot customer service issues and adherence to brand standards. • Overseen inventory planning, stock management, and branch finances.• Recommended for Starbucks’ Assistant Manager Training Program in January 2013.

• Earned Nordstrom’s Pace Setter Award for reaching over $500k in sales in a calendar year. • Consistently exceeded sales quotas, ranking in the top 5-10% performers each sales period.• Promoted from cashier to sales associate.