Chris Hall's Location
Seattle, Washington, United States, United States
Chris Hall's Contact Details
Chris Hall work email
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Chris Hall personal email
n/a
About Chris Hall
Customer joy equals Business SuccessDelivering value to your customers is only part of the equation. Managing the customer relationship, keeping expectations aligned with our capacity to deliver, and making the leap from vendor to valued business partner are all key components in ensuring a successful partnership with your customers.To ensure your customers are with you as you grow you need someone with leadership in supporting customers as they make their own transformation. Changing the way you do business isn't easy, and having the right person leading the team that shepherds your customers through this change is at the core of your success.That's me.
Chris Hall's Current Company Details
Chris Hall Work Experience Details
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DirectorCanada Help DeskVancouver, Bc, Ca
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Chief Technology OfficerIndustrial Integrations Sep 2023 - Present• Developed innovative Computer Vision solutions for manufacturing, marine, and agricultural industries, integrating with existing systems.• Led cross-functional teams to implement cutting-edge technology solutions for complex industrial problems.• Creating significant efficiency improvements through the deployment of Computer Vision solutions to existing processes.
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DirectorCanada Help Desk 2018 - PresentVancouver, British Columbia, CaOversight of Vancouver-based IT Services provider focusing on marine and industrial clients.
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Vice President OperationsFruitscout Dec 2022 - Jul 2023Yakima, Washington, UsVP of Operations for FruitScout, a VC-backed AgTech company. Executing on FruitScout's mission to use Computer Vision and Artificial Intelligence to support fruit growers in maximizing revenue per acre.-Worked with farming customers to develop data collection processes and deliver impactful data results to inform grower decisions relating to maximizing efficiency and revenue per acre- Managed customer relationships to ensure FruitScout product was meeting grower needs.- Oversaw customer data management, including data processing, data engineering and customer visualizations.- Partnered with product team to advocate for grower priorities in development of new features and optimization of FruitScout product.- Executed Go-To-Market strategy for customer expansion in North and South America resulting in a 800% YoY increase in customer acreage. -
Vice President Of Customer SuccessFruitscout Feb 2022 - Dec 2022Yakima, Washington, UsLeading FruitScout's Customer Success team in supporting our grower customers in realizing the benefits of Precision Crop Load Management.
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Global Head Of Information TechnologyGaraventa Lift Jan 2020 - Mar 2022Surrey, British Columbia, CaManagement of Global IT organization for Garaventa Lift, a Canadian-based multinational with manufacturing facilities on two continents and service centres around the world.Executing a Digital Transformation, making the shift from being a successful legacy manufacturing company to a digital leader in the accessibility market.Implementation of IoT solution for remote monitoring of lifts and elevators.Data Protection Officer responsible for global GDPR compliance. -
Director Of Technical SupportIunu, Inc. Jul 2018 - Oct 2019Seattle, Wa, UsEstablishment of a world-class support organization , delivering and maintaining cutting edge computer vision and machine learning technology to the indoor agricultural market.Collaborated with Product and DevOps teams to develop and refine rail-mounted robotic data gathering solutions deployed to customer greenhouses.Leadership of iUNU’s technical support organization, ensuring product technology performance for AgTech SaaS startup. Development and execution of strategy to increase support footprint, reduce support costs and improve customer satisfaction by establishing successful partnership with international support partner. -
Area Im Manager, AmericasWärtsilä Jul 2015 - Jun 2018Helsinki, Southern Finland, FiLeadership of Area Information Management (IM) team providing IT service, infrastructure and project management as well as Digital Transformation delivery to all Wärtsilä companies in the Americas.Relationship management of key business stakeholders to align IT capabilities and strategic plans with business strategic goals.Leadership of post-acquisition IT integrations for US & Canadian-based companies, bringing 13 companies and 16 locations on to global platform and services. -
Area Im Manager, AmericasWärtsilä Oct 2010 - Jul 2015Helsinki, Southern Finland, FiLeadership of Area Information Management (IM) team providing IT service and infrastructure management as well as IT project delivery to all Wärtsilä companies in the Americas.Relationship management of key business stakeholders to align IT capabilities and strategic plans with business strategic goals.
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Regional Im Manager, AfricaWärtsilä Aug 2008 - Oct 2010Helsinki, Southern Finland, FiManaged technology infrastructure and services for African corporate offices and power plants.- Developed strong relationships with local management teams to ensure effective 2-way communication between business and IM.- Led IT and Telecom projects across Wärtsilä African companies.- Negotiation of local IT services contracts.- Improved accountability of IM service partners in African locations and reduced IT equipment procurement times by an average of 60% in African companies.
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Managing DirectorNordica Technology Corporation Apr 2004 - Jul 2008- Founded and grew IT services business primarily servicing industrial and marine clients.- Developed end to end service desk to onsite support systems to efficiently manage field support staff.- Implemented multiple integrations between business systems and industrial production systems such as industrial control systems, CNC equipment and production line and packaging systems.- Designed and implemented custom applications based on customer specifications using C++, Java and Javascript.
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It Manager (Ciserv Cgl, Division Of Wärtsilä)Wärtsilä May 2003 - Apr 2004Helsinki, Southern Finland, Fi- Management of local IT infrastructure including telecom, LAN, WAN, server and PC infrastructure using internal and external resources.- Improved IT purchasing by consolidating vendors and offering fixed service catalog to end users.
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Project ManagerGenerale D'Épargne Et De Credit De L'Est Cameroun 2002 - 2003As a volunteer project manager, coordinated and executed development and deployment of a computerized banking system for use in micro-credit institutions in Central Africa.
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Systems Support SpecialistCrown Packaging Sep 2000 - Dec 2001Chesterfield, Mo, Us- Responsibility for support and maintenance of industrial corrugation and packaging production lines.- Management of corporate IT infrastructure including PC’s, network and servers. -
Junior / Senior Systems SpecialistTree Island Industries Feb 1999 - Jun 2000Richmond, British Columbia, CaSupport of 24/7 industrial production and packaging network, including ERP systems, industrial control systems and related IT systems.
Chris Hall Skills
It Service Management
Management
Project Management
It Strategy
Itil
Strategy
Project Planning
Leadership
It Management
Team Leadership
Team Management
Erp
Integration
Change Management
Windows Server
Troubleshooting
Telecommunications
Outsourcing
Negotiation
Networking
Governance
Project Portfolio Management
Strategic Planning
Information Technology
Operations Management
It Demand Management
Service Delivery
Cross Functional Team Leadership
Service Management
Team Building
Vendor Management
Sales
Virtual Teams
Voip
Sip
Telephony
Mobile Communications
Os X
Linux
Virtualization
Sales Management
Network Administration
It Operations
Sap
Sap Products
Office 365
Mergers And Acquisitions
Acquisition Integration
Chris Hall Education Details
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The London School Of Economics And Political Science (Lse)Information Systems & Management -
Harvard UniversityComputer Science
Frequently Asked Questions about Chris Hall
What company does Chris Hall work for?
Chris Hall works for Canada Help Desk
What is Chris Hall's role at the current company?
Chris Hall's current role is Director.
What is Chris Hall's email address?
Chris Hall's email address is ch****@****all.net
What schools did Chris Hall attend?
Chris Hall attended The London School Of Economics And Political Science (Lse), Harvard University.
What skills is Chris Hall known for?
Chris Hall has skills like It Service Management, Management, Project Management, It Strategy, Itil, Strategy, Project Planning, Leadership, It Management, Team Leadership, Team Management, Erp.
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