Chris Griffiths Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

* Provide leadership and partnership to the team that will execute technology integration, hardware and software support, sales programs, and sales process initiatives for enterprise, education, government, SMB, and channel accounts* Analyze business processes and implement growth strategies* Deliver C-level presentations for custom solutions and facilitate all large-scale implementations for key accounts* Utilizing the Apple Inc. methodologies provides regular updates to key stakeholders, Sponsors, and corporate partners to highlight key sales initiatives, progress, and recommendations* Responsible for generating and implementing strategic plans locally, ensuring all relevant resources and infrastructure exist* Lead discussions and participate in decision-making in the cluster’s Management Team regarding the market area* To support sales activity aimed at developing new client accounts in defined geographical areas, and to expand portfolio within existing accounts* To hire, organize, and manage Business Account Managers on assigned territory as necessary* Organize all necessary activities to achieve company goals in close collaboration with the Market Director, Business Development Manager, and Marketing functions* Interaction with leaders at all levels, including senior managers and top executives* Mentor and coach a team of account managers, business leads, and support staff to achieve all corporate objectives.* Lead weekly pipeline and forecasting reviews with the outside sales team* Manage vendor relationships and evaluate vendor contracts* Ensure compliance with all relevant laws, regulations, and policies* Coach and develop a leadership team to supervise the sales, service, operations, HR, and training staff* Partner with the facilities manager to ensure OSHA, EHS, & maintenance standards

Chicago, Illinois, United States

* Develop and implement strategies that align with the company’s overall goals and objectives* Lead and manage a team of employees, providing guidance and support as needed* Recognized for top revenue growth in North America after optimizing processes in selling strategies and efficient system workflow resulting in global adoption of those initiatives* Ensure that projects are completed on time, within budget, and to the required quality standards* Collaborate with other departments and stakeholders to ensure that business needs are being met* Analyze data and make recommendations for improvements to processes, procedures, and systems* Stay up-to-date with industry trends and best practices, and apply this knowledge to drive innovation and growth* Communicate effectively with employees, stakeholders, and customers, both verbally and in writing* Manage budgets and resources effectively, ensuring that all expenditures are justified and aligned with company goals.* Ensure compliance with all relevant laws, regulations, and policies* Coach and develop a leadership team to supervise the sales, service, operations, HR, and training staff* Provide and manage the organization’s message, vision, and purpose* Developed individual productivity through effective coaching, training, and performance management* Cultivated strong relationships with key clients for ongoing business retention and increased revenue generation opportunities* Provide leadership and partnership to the team that will execute technology integration, hardware and software support, sales programs, and sales process initiatives for enterprise, education, government, SMB, and channel accounts* Prospect for new clients through cold calling & networking activities* Drive revenue through inside sales accounts* Manage end-to-end sales process for all large sales opportunities

Itasca, Il

* Identify and research potential clients* Develop and maintain client relationships* Coordinate with sales teams to develop mutually beneficial proposals* Negotiate contract terms with clients and communicate with stakeholders* Facilitate corporate training for employees and clients* Monitor project teams to ensure contracts are executed as agreed* Analyze data and information from client data and industry trends* Design and deliver presentations to prospective clients and internal executives* Create and implement processes and policies to support the overall business* Led a cross-functional team to consult and implement customized SaaS and telecom solutions* Directed the management of a portfolio of enterprise, education, government, and reseller accounts* Track, identify, and add qualified prospects to the sales pipeline* Develop and manage strategic partnerships to grow business* Track and report on the status of proposal components* Conduct ongoing market research.* Collaborate with the pricing department to create rate proposals* Manage the end-to-end sales process* Prepare and submit sales contracts* Lead a team of account managers and system engineers* Mentor and coach sales and service teams* Drive revenue through inside sales accounts* Present at trade shows, technology events, and marketing opportunities* Point of contact for local trade groups and networking events* Prospect for new clients through cold calling & networking activities* Engage and influence partner and affiliate relationships* Field test OEM devices and recommend improvements before launch

Greater Chicago Area

• Received the President's Council award for mentoring successful cold calling, prospecting, and selling skills which increased net new accounts by 180% and verticals by 300%* Promote our product lines by coordinating with market management and sales teams* Create sales goals for each team and communicate them to management* Evaluate metrics on key verticals and customer activations and instruct managers to adjust appropriately * Listen to managers and determine their needs * Prepare monthly and quarterly sales reports and submit your findings and analysis to senior management* Drive the end-to-end sales process* Serve as the point of contact with vendors, distributors, and channel partners in the region * Mentor and coach team performance to achieve growth* Prospect for new clients through cold calling & networking activities* Drive revenue through inside sales accounts* Point of contact for local trade groups and networking events• Exceeded new CORE account targets by 200% through strategic planning, territory optimization, and customer relationship building• Expanded market share by 30% with targeted grassroots marketing events and new business development initiatives

* Built yearly sales and profit goals * Mentor and coach sales and service teams* Drive revenue through inside sales accounts* Present at trade shows, technology events, and marketing opportunities* Identified, developed, and promoted a sales team focused on exceeding results * Aggressively pursued new sales opportunities within a local market * Reviewed P&L, inventory, and accounting with each local manager monthly * Directed the management of a book of accounts for mid to large-sized business sales* Managed sales and product support with vendor partners such as Verizon, Cellular One, PrimeCo, Sprint, Dish Network, Direct TV, Microsoft, Compaq, and ComcastSpecial Projects / Teams I was involved with•Monster Product Trainer•Compaq SMEAwards / Recognition•Top Check 2000, 2002•Rookie Manager of the Year 2001•Manager of the Year 2003, 2004•Top RSSP 2001, 2002•Top RSAP 2001•Top New Store 2004•Top Wireless Hit Rate 2001•Sprint Award 2001, 2002, 2003, 2004•Top Dish Network Hit Rate 2003

•Managed overall operations for client support, direct sales, and service center departments •Set quarterly and annual targets for each department to increase profitability and reduce costs •Held annual performance reviews for department managers •Managed all vendor contracts and purchasing agreements•Managed a fair and equitable distribution of product support with hardware vendor partners such as Cysco, Tandem, Compaq, Dell, IBM and more•Partnered with and led team of consultants to train associatesSpecial Projects I was involved with:•Developed new hire training program•Created and implemented client support standards program •Developed a proactive training system to address technology changes and product updates