Chris Hadley Email & Phone Number

• Delivering Asset Management software and services to the shipping industry worldwide.
• Responsible for global Professional Services team, comprising best-in-class application management services, ad-hoc consulting and customisation projects.
• P&L responsibility for multi-million dollar revenue stream.
• Owner of business-wide growth strategy and implementation for existing customer revenues.
• Project sponsor for major client projects, and member of key steering boards.
• … Show more

• Delivering services for the industry-leading cloud-based pension administration system for major public and private sector clients.
• P&L responsibility for multi-million annual services and support revenue.
• Owner of Consulting Services, Project Management and Customer Support functions – ensuring all projects are delivered on time, within budget, and to the agreed scope and quality.
• Project sponsor for all major client projects, and member of key steering boards.
• Member of… Show more
• Member of SLT tasked with building the business and leading future product strategy. Show less

Stirling

• Leading digital transformation by delivering around a dozen off-the-shelf and bespoke mobile app and web solutions with a multi-million turnover.
• Leadership of the Project Management function – ensuring all projects are delivered on time, within budget, and to the agreed scope and quality.
• Responsibility for – and daily management of – design, development and QA functions to ensure organisational alignment is focussed on delivery.
• Weekly reporting responsibility into the… Show more
• Weekly reporting responsibility into the leadership function on successes, risks and mitigation strategies within the in-flight projects.
• Tasked with building the Customer Support function to enable fit-for-purpose capability for projects and product support – improving overall customer satisfaction with differentiated first-class support for all.

Inverkeithing

• Led the development and maintenance of multiple healthcare software products for hospital across the UK, with a turnover of £1M+.
• Responsible for defining vision and strategy for new development projects, including cloud-based data management, mobile apps, and RFID solutions.
• Implemented Agile environment for all development, increasing the speed and reliability of rollout in a highly risk-averse sector.
• Primary contact for key customer accounts, translating business… Show more
• Primary contact for key customer accounts, translating business requirements to technical solutions and facilitating upsell opportunities.
• Line management of development, customer support, and administration teams. Show less

Kinross

• Independent consultant delivering tangible value to businesses requiring IT expertise on a part-time, ad hoc, or contract basis.
• Clients included software companies and other businesses for whom IT is an essential support service.
• Key deliverables involved designing and implementing business-wide IT strategies.Engagements included:
• Business analysis – of all IT systems within a business, leading to end-to-end solution recommendations.
• Project management – bespoke… Show more
• Project management – bespoke IT development, off-the-shelf system implementation, infrastructure overhaul, website relaunch.

• Led the delivery of cloud-based solutions to the property industry.
• Implemented Agile project management to reduce time to market of business-critical enhancements.
• Re-structured and rebuilt IT team to meet increasing business requirements.
• Increased speed and quality of software delivery, using both in-house and outsourced teams.
• Defined and implemented software, hardware and infrastructure best practices.

• Responsible for:
• Customer Support in Asia Pacific
• Product documentation worldwide
• Corporate Knowledge Base
• Education Services
• Worldwide localization strategy

Responsible for product support in Asia Pacific.

Responsible for all product documentation, training material and localization.

M.Phil, Logic, Text And It

Ba Hons, English & French

Deug, Langues Etrangeres Appliquees