Chris Hadley Email & Phone Number

• Delivering Asset Management software and services to the shipping industry worldwide.• Responsible for global Professional Services team, comprising best-in-class application management services, ad-hoc consulting and customisation projects.• P&L responsibility for multi-million dollar revenue stream.• Owner of business-wide growth strategy and implementation for existing customer revenues.• Project sponsor for major client projects, and member of key steering boards.•… Show more • Delivering Asset Management software and services to the shipping industry worldwide.• Responsible for global Professional Services team, comprising best-in-class application management services, ad-hoc consulting and customisation projects.• P&L responsibility for multi-million dollar revenue stream.• Owner of business-wide growth strategy and implementation for existing customer revenues.• Project sponsor for major client projects, and member of key steering boards.• Member of SLT tasked with building the business and making strategy the reality. Show less

• Delivering services for the industry-leading cloud-based pension administration system for major public and private sector clients.• P&L responsibility for multi-million annual services and support revenue.• Owner of Consulting Services, Project Management and Customer Support functions – ensuring all projects are delivered on time, within budget, and to the agreed scope and quality.• Project sponsor for all major client projects, and member of key steering boards.• Member of… Show more • Delivering services for the industry-leading cloud-based pension administration system for major public and private sector clients.• P&L responsibility for multi-million annual services and support revenue.• Owner of Consulting Services, Project Management and Customer Support functions – ensuring all projects are delivered on time, within budget, and to the agreed scope and quality.• Project sponsor for all major client projects, and member of key steering boards.• Member of SLT tasked with building the business and leading future product strategy. Show less

Stirling

• Leading digital transformation by delivering around a dozen off-the-shelf and bespoke mobile app and web solutions with a multi-million turnover.• Leadership of the Project Management function – ensuring all projects are delivered on time, within budget, and to the agreed scope and quality.• Responsibility for – and daily management of – design, development and QA functions to ensure organisational alignment is focussed on delivery.• Weekly reporting responsibility into the… Show more • Leading digital transformation by delivering around a dozen off-the-shelf and bespoke mobile app and web solutions with a multi-million turnover.• Leadership of the Project Management function – ensuring all projects are delivered on time, within budget, and to the agreed scope and quality.• Responsibility for – and daily management of – design, development and QA functions to ensure organisational alignment is focussed on delivery.• Weekly reporting responsibility into the leadership function on successes, risks and mitigation strategies within the in-flight projects.• Tasked with building the Customer Support function to enable fit-for-purpose capability for projects and product support – improving overall customer satisfaction with differentiated first-class support for all customers.• Delivery of Key Account Management/Customer Success function tasked with establishing and maintaining positive relationships with all key customers.• Financial responsibility for all projects across the business, proactively monitoring change and ensuring a detailed approach at P&L level. Show less

Inverkeithing

• Led the development and maintenance of multiple healthcare software products for hospital across the UK, with a turnover of £1M+.• Responsible for defining vision and strategy for new development projects, including cloud-based data management, mobile apps, and RFID solutions.• Implemented Agile environment for all development, increasing the speed and reliability of rollout in a highly risk-averse sector.• Primary contact for key customer accounts, translating business… Show more • Led the development and maintenance of multiple healthcare software products for hospital across the UK, with a turnover of £1M+.• Responsible for defining vision and strategy for new development projects, including cloud-based data management, mobile apps, and RFID solutions.• Implemented Agile environment for all development, increasing the speed and reliability of rollout in a highly risk-averse sector.• Primary contact for key customer accounts, translating business requirements to technical solutions and facilitating upsell opportunities.• Line management of development, customer support, and administration teams. Show less

Kinross

• Independent consultant delivering tangible value to businesses requiring IT expertise on a part-time, ad hoc, or contract basis.• Clients included software companies and other businesses for whom IT is an essential support service.• Key deliverables involved designing and implementing business-wide IT strategies.Engagements included:• Business analysis – of all IT systems within a business, leading to end-to-end solution recommendations.• Project management – bespoke… Show more • Independent consultant delivering tangible value to businesses requiring IT expertise on a part-time, ad hoc, or contract basis.• Clients included software companies and other businesses for whom IT is an essential support service.• Key deliverables involved designing and implementing business-wide IT strategies.Engagements included:• Business analysis – of all IT systems within a business, leading to end-to-end solution recommendations.• Project management – bespoke IT development, off-the-shelf system implementation, infrastructure overhaul, website relaunch.• Writing business cases, technical specifications and project plans for bespoke software development.• Managing an IT department and associated contractors. Show less

• Led the delivery of cloud-based solutions to the property industry.• Implemented Agile project management to reduce time to market of business-critical enhancements.• Re-structured and rebuilt IT team to meet increasing business requirements.• Increased speed and quality of software delivery, using both in-house and outsourced teams.• Defined and implemented software, hardware and infrastructure best practices.

Responsible for:• Customer Support in Asia Pacific• Product documentation worldwide• Corporate Knowledge Base• Education Services• Worldwide localization strategy

Responsible for product support in Asia Pacific.

Responsible for all product documentation, training material and localization.

M.Phil, Logic, Text And It

Ba Hons, English & French

Deug, Langues Etrangeres Appliquees