Chris Hansford Email & Phone Number

Bethesda, Maryland, Us

Since joining in 2014, I have helped transform both the technology that EPE uses, and also how we use it. Through a series of ambitious projects, the IT team has been working with stakeholders across the organization to identify business goals and then deploy solutions to achieve them. During my tenure, EPE has redesigned the mobile interface of the site to better serve the audience, launched an entirely new publication entitled Market Brief to address a need for more information on the K-12 marketplace, and overhauled many of the internal systems used by staff which has resulted in a more effective, mobile workforce. I, in conjunction with my many talented colleagues, am now focused on a complete transformation of the Edweek.org online platform and user experience. Education Week began as a print publication over 30 years ago and successfully made the transition to the web in the early 2000’s. Since that time, the organization has continuously adapted to a shifting tech landscape, as well as the constantly evolving demands of the readers. The pace of this change has only been accelerating and the time has come for EdWeek to make a revolutionary step forward. Most recently, I have been working to set the stage for a successful transformation of the systems and processes that deliver EdWeek’s content, which will entail a complete redesign of the interface and the platform on which it is built. To prepare for this lofty suite of projects, we have recently revamped project collaboration and task management tools, led a major discovery and strategy initiative, and have been working to realign IT staff and resources. This kind of work is what has always drawn me to work in the technology field. I enjoy learning and problem-solving. I am optimistically looking forward to the challenges and opportunities to come.

Mclean, Virginia, Us

I served as the Director of Technology at Chain Bridge Bank, N.A. The bank has been in operation since 2007 and thrived through difficult economic times. I believe this was due to its focused mission and dedicated staff.My role with the bank was to analyze our business strategies and develop the technological infrastructure to enable and sometimes drive them. I supported our employees' IT needs, administered our network systems, managed vendor relationships, and supervised all projects related to technology. I worked to facilitate communication and collaboration among our staff, clients, and shareholders. During my time at the Bank, I coordinated the efforts to overhaul our website and managed a project to implement a secure messaging system. At times I worked on my own. As part of a knowledge management initiative, I constructed a wiki for use as a company intranet and in an effort to expand our capabilities, constructed a secure FTP site using Open Source technology to minimize the financial costs to the bank.

Arlington, Va, Us

I was the Manager of Information Systems at the IHS and its sister organization, the Mercatus Center. My responsibilities included network and security administration, evaluating and implementing new software solutions, and managing the help desk support.

Arlington, Va, Us

I was the Manager of Information Systems at the Mercatus Center and its sister organization, the IHS. My responsibilities included network and security administration, evaluating and implementing new software solutions, and managing the help desk support.

New York, N.Y., Us

When I began working here, the association was known as the Bond Market Association (TBMA). I was responsible for the ongoing operation of the office network and communication systems. I performed or managed maintenance, troubleshooting, and configuration of these systems. I maintained all network hardware and software. I also managed office telecommunication systems and contracts. This included the internal phone system, land-lines, cellular, and Blackberry service. I was responsible for maintaining the audio/video equipment for all conference rooms as well as those in common areas. Another of my duties was to evaluate products and recommend changes in software and hardware to improve technological capabilities. I then trained our staff in the use of new technology as it is introduced. Often, I responded to requests for computer technical assistance and problem resolution. I managed all vendors, contracts, and licenses related to the DC office's IT needs and coordinated with New York Systems department on technical issues and projects. The projects with which I was involved included managing a major overhaul of the conference room A/V systems, assisting in an upgrade from WinNT to Win2003 network environment, and assisting in a move to a Citrix-based remote application structure.

Morgan Hill, Ca, Us

Tier Two support at the National Cancer Institute. Coordinate with Help Desk and Network Team to troubleshoot desktop applications, printers, and connectivity to the National Institutes of Health network. Set up new employees and transfer existing personnel and their accounts throughout the NIH network. Manage loaner equipment. Personally supported approximately 200 users using a combination of technologies (desktop, laptop, PDA) and platforms (Novell, Microsoft, Macintosh).

Alexandria, Va , Us

Received, prioritized, and responded to requests for technical support. Maintained and rebuilt PC’s. Set up computers/AV for training classrooms and meetings. Managed user accounts in iMIS (member database). Helped manage user accounts, groups, and team folders in Outlook/Exchange. Assisted with network administration. Managed phone PBX and Meridian voicemail systems. Helped to migrate email system from Groupwise to Exchange. Assisted in upgrading from WinNT to Win2K network environment. Set up and provided technical support for ASTA World Congress (annual convention). Taught beginner and intermediate MS Office classes for staff and, on a separate occasion, for members attending the annual convention.

Ms, Management Of It

Ba, Spanish, International Studies