Chris Hanson Email & Phone Number

Perth, Western Australia, Australia

Perth, Western Australia, Australia

ResponsibilitiesLead and manage a high-performing level 3 Technical Specialist team of 10 team members providing infrastructure, networking, cloud, M365 and backup project services to internal team and clients.Managed IT Infrastructure for Internal and client services.Managed Nutanix HCI private cloud platform hosting over 200 VMs.Level 3 technical escalation point for technical specialist teamDeveloped and executed technology stack for both internal and client facing IT services.Manage and implement IT services catalogue including security, cloud, communications and vCIO services for MSP clients.Key Achievements Orchestrated successful migration of over 1PB of private cloud data to public cloud object storage for over 200 clients.Upgraded and delivered private cloud Nutanix HCI services to support over 100 customers.

Perth, Australia

ResponsibilitiesLevel 3 technical support and specialised project work for SMB to Enterprise customers.Implementation, migration and support of Nutanix AHV / AOS, VMware ESXi, Microsoft Hyper-V, Dell EMC, Microsoft Windows Server, Microsoft 365, Veeam VBR and HYCU. Advanced level 3 network deployment and support.Deployment and support of Fortinet FortiGate, SonicWALL, HP Aruba and Mellanox Switching, Cambium, Ruckus WAPs.Key Achievements Managed and delivered mine site network deployment of 300+ WAPs and 600+ Endpoints.Built and supported new private cloud environment from the ground up running on Nutanix HCI.

ResponsibilitiesProject management for SMB to enterprise clients. Level 3 technical implementation of projects. Projects include server and storage infrastructure, networking, firewall, switching, Microsoft Active Directory, Microsoft Hyper-V, VMware ESXi.Microsoft Exchange to M365 migrations.Project managed the successful migration of acquired mine site in Queensland for large mining company. Management of 10 local IT contractors. Migrated over 300 endpoints and servers across to new Active Directory domain and network.Managed project for large non for profit. Client migration was being blocked by previous IT provider. Managed to successfully migrate all service and data over to private cloud environment and keep them up and running deploying over 20 technicians across 15 sites throughout the state.

ResponsibilitiesLevel 1/2/3 technical support and implementation of projects. Onsite engineer managing SMB clients.Onsite visits with typically 1 day per week at each client.Managed Active directory, server infrastructure, Microsoft Hyper-V, VMware ESXi, Microsoft Exchange, end user support.

South Perth