Christopher Haury Email & Phone Number

Vail, AZ, US

Phoenix, Arizona Area

Tempe, Arizona

Bellingham, Washington Area

• Deliver World Class service through expert handling of specialized requests via various customer touch-points, specifically from our largest revenue generating Business Customers, including Fortune 500 companies.
• Customize daily tasks and projects based on individualized customer needs, in order to grow and retain assigned customer base.
• Create and provide recurring billing & account specific reports for our highest-revenue business customers
• Proactively build and maintain a positive working relationship with the customer and extended support team

Bellevue, Washington

• Extensive knowledge of BSC systems including WFM, EWI, ACSS, MB, VEC and InfoManager
• Highly skilled in MS Excel, MS Access, MS Word, and MS PowerPoint. Knowledgeable in MS Project
• Proficient in Visual Basic and SQL
• Automated a template that will pull teams stats using Visual Basic and Excel, thus reducing the time required pulling them manual by 85%
• Assisted the global travel team by creating a report displaying the results of devices activations though the IVR or by a Rep, based on call center. The results showed about 20% of activation we Rep instead of IVR
• Support and facilitate development of others Knowledge and skills in the field of Data Products

Bellevue, WA

• Maximize Regional Reporting efficiencies to ensure top quality reporting outputs and monitor data changes tied to KPIs
• Build and Grow efficiencies, effectiveness and innovation through our Strategic Alliance with reporting owners and channel directors.
• SME for company-wide analytics reporting infrastructure, like Peak, and other reporting Dashboards.
• Drive current & relevant performance data extracts and data connections from multiple sources in partnership with Area reporting teams (Data Warehouse, financial, Peoplesoft and other systems).
• Manage and implement SQL and query changes/updates to maintain alignment with across all workgroups.
• Serve as central Analytics liaison with Area, IT and other Regional teams

Greater Seattle Area

Responsible for sales on inbound phone calls in a fast-paced residential call centerResponsible for educating customer about local telephones services, data services and wireless solutionsTeam support and subject matter expert for DSL high-speed data services and Internet servicesResponsible for launching an on-line tool for ordering internet service for.

Education record

Culinary Arts