Chris Cosgrove Email & Phone Number

Chapel Hill, NC

• Aided in the development and execution of the organization’s Microsoft SharePoint information architecture by participating in consultation sessions with teams outside of the RIM department. This includes identifying.
• Organized the organization's paper records collection by digitizing and indexing them into the document and records management system
• Analyzed existing records and information environment by verifying metadata values through the organization’s digital collection management software
• Completed various projects to optimize the lifecycle management of the ABP’s records and information, such as quality control

Chapel Hill, North Carolina, United States

• Worked in teams composed of at least two other coworkers (also known as Partners) to promote Starbucks' mission, which is to become the "Third Place" for all of its patrons through effective customer service procedures
• Managed monetary transactions through the store's POS system by working with Starbucks' extensive menu, in addition to handling physical and digital currencies
• Placed an emphasis on attention to detail by carefully creating hand-crafted beverages, handling food items, and maintaining the cleanliness of the store
• Showcased the ability to multitask by taking on multiple roles in heavy traffic or short-staffed situations, such as taking orders through the POS during the process of making drinks

Ames, Iowa, United States

• Provided academic instruction (mathematics, grammar, and reading) in small groups (2-3) to K-5 students in the Special Education classroom
• Supported students in achieving uniquely developed Individualized Education Plan (IEP) goals (academic and behavioral) in the Integrated Services (IS) classroom
• Acted as a one-on-one aide for a small number of students (2-3) throughout the school year by providing behavior and academic support
• Documented and digitized students’ Individualized Education Plan data and supplemental information into the school’s record system
• Consulted during the development of student curriculum on a case-by-case basis by providing feedback to curriculum developers (general and special education teachers)

Chapel Hill, North Carolina, United States

• Promoted digital literacy by providing technology-based classes on a weekly basis at the Inter-Faith Council (IFC) in Chapel Hill, NC
• Provided hourly instruction for the utilization of computers and basic software, such as Microsoft Office, email services, and resume building
• Coordinated and communicated with volunteers, supervisors, and coordinators on facilitating weekly tech classes on a consistent schedule

Chapel Hill, North Carolina, United States

• Digitized and indexed prospective undergraduate students’ application documents and supplemental information into the department's digital collection
• Authenticated applicant documents through the department’s document and records management system
• Communicated with prospective students through email and phone calls for outreach and inquiries

Master Of Science In Information Science (Msis), Information Science/Studies

Concentration in Archives & Records Management

Bachelor Of Arts - Ba, Philosophy

Activities and Societies: Carolina Covenant Peer Mentor Program, University Career Services Career Peer, Technology Without Borders.

Education record

Activities and Societies: Academy of Scholars, National Honor Society, Skills USAFayetteville, NC Class of 2013