Chris Helme Email & Phone Number

York, Gb

York, England, United Kingdom

York, England, United Kingdom

York, United Kingdom

Roles and Responsibilities- Develop and manage campaigns for Phoenix and multiple external vendors including Microsoft.- Create all assets for campaigns including datasheets, on-demand videos, podcasts and eBooks.- Create, manage and promote customer events and webinars.- Create, design and execute email campaigns to targeted customers within HubSpot.- Create and manage social media posts across LinkedIn and Twitter including paid social media campaigns.- Write and create blog content to compliment campaigns and current technology or customer trends.- Record and create video content for both internal and external use.- Manage and segment data in the marketing CRM (HubSpot) to create custom segments.- Use sales CRM (Dynamics 365) system to manage and distribute active leads to relevant staff and report on ROI.- Report and analyse website and social media activity.Achievements- Assisting in the launch and development of the company's CRM system including developing processes and analysing data to create specific datasets.- Creating and developing the company’s podcast ‘Phoenix On-Demand’ - Helping to shape and develop the new Phoenix brand image.- Being part of an award winning team and winning a personal internal award.

York, United Kingdom

Roles and responsibilities:* Maintaining and coordinating all marketing activities for 14 food outlets, 3 bars andthe delivered catering facilities at the University of York.* Creating organic and paid content for social media.* Managing and maintaining social media pages, whilst expanding our online presence.* Creating copy for web, print and social media.* Monitoring costs of all marketing activities to keep within budget.* Recording and reporting return on investment for of all marketing activities.* Conducting and analysing market research.* Updating all relevant web pages using C4S content management system* Creating promotional materials for all outlets, including; posters, flyers, banners andbooklets.* Liaising with members of staff at all levels of the company, from directors to cateringstaff via email, face to face and telephone.* Mentoring new members of staff within the marketing department.Achievements* Co-ordinating the launch of Piazza Restaurant, including creating all branding, menusand promotional items.* Successfully rebranding five outlets on campus.* Dramatically improving response rates to market research.* Successfully created and marketed new events to promote all brands

Leeds, United Kingdom

Roles and Responsibilities:* Centrally co-ordinating all vacancy advertising using a multi-posting platform.* Co-ordinating internal and external e-mail campaigns (employees, candidates and client audiences).* Keeping abreast of industry news and publishing articles on various platforms; website, social media and PDF newsletters.* Continuous update of company website using in-house Content Management System.* Assisting in the development and creation of brochures, flyers and posters for a wide range of audiences.* Using Excel to track, monitor and measure successes of campaigns and costs.* Co-ordinating centrally all company hotel bookings, stationary and merchandise orders.* Co-ordinating marketing activities with all branches of the company.Achievements:* Leading and overseeing the acquisition of new multi-posting software for the company, including streamlining the advertising process* Co-ordinating the launch and creation of the new intranet site

York, United Kingdom

Roles and Responsibilities:* Training and mentioning new starters on the systems and processes with a positive and encouraging attitude.* Dealing directly with customer queries, creating the best solution for both the parties.* Intensive usage of Excel spreadsheets to manage and analyse data.* Effectively working to extremely tight schedules and deadlines.Achievements:*Aviva Mini Nomination – I was nominated and won the monthly prize of the Aviva Mini for my constant hard work and dedication since joining the firm. All the nominations are judged by a panel of managers from all areas of the company.* Monitoring and controlling end to end times of processes, and identifying trends within the work-flow to reduce these measures.* Designing and assisting creation of new processes, with the intention to streamline the customer journey.* Revitalising department digital stationary (email and letter templates) ensuring that it is in line with current company branding. (Working closely with the marketing department)

Waterworld, York

Ba Computer Animation (Hons), Computer Animation, 2.1

Activities and Societies: Bradford Bears American Football TeamBA Computer Animation (Hons)

Cim Level 3, Foundation Certificate In Marketing, Distinction

CIM Introduction to Marketing

Education record