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@stratasan.com
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1 phone found area 850
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Chris Henson, Csm, Clssgb is listed as Passionate and Driven Customer Success Professional | B2B SaaS | VoC | ERP | Trusted Advisor at Acumatica, based in Nashville Metropolitan Area, United States, United States. AeroLeads shows a work email signal at stratasan.com, phone signal with area code 850, and a matched LinkedIn profile for Chris Henson, Csm, Clssgb.
Chris Henson, Csm, Clssgb previously worked as Customer Success Manager at Acumatica and Senior Customer Success Manager at Syntellis Performance Solutions. Chris Henson, Csm, Clssgb holds Bs, Finance from Haslam College Of Business At The University Of Tennessee.
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AeroLeads found 2 current-domain work email signals for Chris Henson, Csm, Clssgb. Compare company email patterns before reaching out.
With over 14 years of experience in customer success, sales, and service, I am a seasoned professional who delivers exceptional results for my clients. I most recently worked as a Senior Customer Success Manager at Syntellis Performance Solutions, a leading provider of healthcare software solutions. Due to a recent merger and acquisition, I am now looking for a new and exciting opportunity.As a senior CSM, I managed a portfolio of accounts with over $5.2 million in annual contract value, exceeding 100% of my retention, renewal, and upsell goals. I also maintained top percentile scores in customer satisfaction and net promoter surveys. I have earned the trust and respect of my clients, from end-users to C-level executives, by providing market intelligence, strategic guidance, and product feedback. I collaborate closely with internal teams, such as sales, product, and engineering, to ensure the voice of the customer is heard and acted upon.I am passionate about customer success and always strive to deliver value and excellence. I have a Lean Six Sigma Green Belt certification and a Scrum Master certification, which enable me to apply process improvement and agile methodologies to enhance customer outcomes. I am also proficient in various customer success platforms and CRMs, such as Salesforce, Gainsight, and ChurnZero. Additionally, I have completed a course on Generative AI Fundamentals, which has given me a competitive edge in understanding and leveraging the latest technologies across the business intelligence landscape.
Listed skills include Sales Operations, Solution Selling, Management, Sales, and 16 others.
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A career timeline built from the work history available for this profile.
Bellevue, Washington, US
- Build and manage strong, positive relationships.- Internally advocate for clients, ensuring their needs are understood and addressed.- Achieve world-class NPS/CSAT scores.- Proactively engage with clients.- Manage customer escalations and coordinate across departments.- Assist clients with policy and license questions.- Collaborate with sales, marketing.
Chicago, IL, US
- Exceeded 100% of Annual and Quarterly KPIs (Upsells, Retention, Renewals, QBR Efficiency, etc.)- Maintained Top Percentile NPS and CSAT Scores- Managed a client portfolio with ACV over $5.2 Million- Coordinated closely with sales to create upsell opportunities- Earned trusted advisor status at all client levels- Ensured “Voice of the Customer” advocacy.
Ridgeland, MS, US
- Utilized process-change methodologies to ensure software addressedend-user requirements- Documented As-Is and To-Be processes to facilitate system installs- Performed pre-installation surveys and post-installation surveys- Trained end-users and administrators on proper use of software- Performed dual role as salesperson and service technician- Created.
- Provide Sales Support and Consulting- Manage operations in the middle Tennessee area at large, comprised of approximately 35 counties- Design, produce, and distribute marketing materials for various vendor specific product offerings- Track and forecast sales data- Provide metrics and measurements to drive efficient marketing strategies- Provide single.
- Identified and documented daily business practices and network systemsarchitecture of the Lucent Real Estate (LRE) Division- Maximized savings for LRE by designing and implementing newinternal cost accounting and budgeting processes- Originated training documentation and instructed clients on proper use ofnew accounting systems- Re-engineered business.
- Facilitated implementation of new SAP-ERP system- Operated as end-user liaison to ensure business processes and financialreporting systems met users’ needs- Created documentation and presented training classes for executives andend users
Other employees you can reach at acumatica.com. View company contacts →
Andre St. Amour
Colleague at Acumatica
Columbus, Ohio, United States, United States
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SM
Sergey Marenich
Colleague at Acumatica
Canada, Canada
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Ragini Singh
Colleague at Acumatica
Kanata, Ontario, Canada, Canada
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OK
Olga Kuznetsova
Colleague at Acumatica
Moscow, Moscow City, Russia, Russian Federation
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JP
Jessica Pidgeon
Colleague at Acumatica
Windham, Maine, United States, United States
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DH
Dana H.
Colleague at Acumatica
Canada, Canada
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GB
Gill Bates
Colleague at Acumatica
Redwood City, California, United States, United States
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Theunis V.
Colleague at Acumatica
Canada, Canada
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EK
Emily Kopp
Colleague at Acumatica
Milwaukee, Wisconsin, United States, United States
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SY
Stanislav Yagudin
Colleague at Acumatica
Serbia, Serbia
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Quick answers generated from the profile data available on this page.
Chris Henson, Csm, Clssgb works for Acumatica.
Chris Henson, Csm, Clssgb is listed as Passionate and Driven Customer Success Professional | B2B SaaS | VoC | ERP | Trusted Advisor at Acumatica.
AeroLeads has found 2 work email signals at @stratasan.com for Chris Henson, Csm, Clssgb at Acumatica.
AeroLeads has found 1 phone signal(s) with area code 850 for Chris Henson, Csm, Clssgb at Acumatica.
Chris Henson, Csm, Clssgb is based in Nashville Metropolitan Area, United States, United States while working with Acumatica.
Chris Henson, Csm, Clssgb has worked for Acumatica, Syntellis Performance Solutions, Badgepass, Inc., Data Equipment Inc., and Pricewaterhousecoopers Advisory.
Chris Henson, Csm, Clssgb's colleagues at Acumatica include Andre St. Amour, Sergey Marenich, Ragini Singh, Olga Kuznetsova, and Jessica Pidgeon.
You can use AeroLeads to view verified contact signals for Chris Henson, Csm, Clssgb at Acumatica, including work email, phone, and LinkedIn data when available.
Chris Henson, Csm, Clssgb holds Bs, Finance from Haslam College Of Business At The University Of Tennessee.
Chris Henson, Csm, Clssgb is listed with skills including Sales Operations, Solution Selling, Management, Sales, Direct Sales, Marketing Strategy, Marketing, and Team Building.
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