Christopher Hickman ☁ Email & Phone Number

Chicago, IL, US

San Francisco, California, US

-Partner with the business transformation team to design all facets of applications built on the Salesforce platform (and associated applications), from concept to implementation, focusing on "opportunity to activation" for global B2B2C use case-Design scalable and sustainable solutions alongside technical leaders, providing detailed design documentation.

Kenosha, WI, US

Salesforce and CPQ problem solving, career coaching and resume reviews

Chicago, Illinois, US

Lead enablement activities with Copado's top/most strategic global and regional systems integration partners, including:-Deploy strategies to incentivize individual expertise growth of the Copado platform, through learning activities including product certification-Conduct "office hours" calls to facilitate low-friction Q&A access-Raise organizational.

Chicago, Illinois, US

-Manage a team of program architects in the eastern USA and UK.-Serve as a Trusted Advisor, drive conversations with customer architects and business stakeholders, armed with best practices for enterprise architecture principles like continuous integration, performance, quality, development process, and SDLC governance.-Advise and mentor customer teams.

Chicago, Illinois, US

San Francisco, California, US

-Serve as a trusted advisor; drive conversations with client enterprise architects and business stakeholders pertaining to best practices for enterprise architecture functions such as security, performance, development process, and application governance-Advise and mentor diverse teams, including customer and partner resources in technical and functional.

Bannockburn, Illinois, US

-Lead and manage the solution architecture, strategic project implementation, and governance for all software as a service solutions that support Stericycle’s commercial business units (Sales, Marketing, and CX), within a multi-phase global digital transformation encompassing 9 "megaprocesses" and over 1,000 employees and consultants-Manage a team of.

USA, US

Essential functions of a Specialist Master at Deloitte Consulting:-Client Management: Manage day to day interactions with executive clients and sponsors-Delivery: Manage and deliver components of client engagements that identify, design, and implement technology and creative business solutions for large companies. Responsibilities include, among others.

Overland PARK, Kansas, US

(ATG acquired by Cognizant September 2018)As a member of the Solution Engineering team I worked with potential and existing customers to collect material requirements, provide proof of concept, develop high level architectures, implementation cost estimates, and estimated project timelines. I additionally functioned as a Solution Architect and Subject.

GB

(Contract-to-hire November 2016)-Provide strategy, management, technology and risk consulting services to help major financial institutions around the world respond to their most complex business challenges.-Help clients solve business and technology challenges related to improving customer and employee experience.-Leverage the Salesforce technology and.

Bangalore, Karnataka, IN

(Staffed w/PwC beginning June 2016)(Cirrus One fka Cirrus CPQ acquired by Simplus in February 2018)(Simplus acquired by Infosys in February 2020)Role Objective-To generate demand through building personal relationships with vendor sales reps, customers, partners, and prospects-To generate demand by demonstrating technical and thought leadership in the.

Dublin 2, IE

(Cloud Sherpas acquired by Accenture in April 2016)Experienced Solutions Architect in implementing Salesforce.com-based CPQ products with enterprise clients in the SFDC practice. Works closely with clients, the vendor team, and internal delivery teams in developing robust, scalable and flexible solution architectures for various customer projects including.

San Francisco, CA, US

(fka SteelBrick; acquired by Salesforce in February 2016)(Promoted from "Services and Support Consultant" with many of the same responsibilities November 2014)-Lead and participate in scoping calls with potential clients to determine product fit-Coordinate the scoping activities of directors and other consultants-Create project estimates and SOW's quickly.

Austin, Texas, US

(BigMachines acquired by Oracle in January 2014)Initial/Standard Accounts team assignment June - August 2013: Support BigMachines CPQ software via Salesforce.com-based ticket system, solving issues with clients' deployments in areas relating to Salesforce.com CRM integration/SSO, HTML, CSS, XSL/XML, and JavaScript/AJAX/JQuery as well as BML/BMQL. Own case.

Batavia, Illinois, US

January 2009 - October 2011: Divisional Purchasing Assistant at Dwight, IL distribution centerResponsibilities:-Manage logistics concerns by working with Aldi corporate and various carriers to ensure on-time delivery of loads, and reconcile billing issues. Played a key role in implementing centralized transportation management system at the divisional.

Irving, Texas, US

(under contract with Volt Information Sciences)-Solved worldwide internal customer problems related to VPN, wireless networks, mainframe applications, Lotus Notes, MS Office, VOIP, network printers, and general Windows and computer hardware issues-Participated in round table feedback discussion team-Suggested and had implemented over two dozen improvements.

Baltimore, Maryland, US

(Diversified Investment Advisors, an AEGON company, rebranded to Transamerica in April 2013)-Managed relationships with retirement plan clients ranging from $8 - $15 million in assets-Carried out day-to-day operational functions of plan, including maintaining Sarbanes-Oxley compliance-Solved problems using a consultative approach with client management.

Basking Ridge, NJ, US

(MCI acquired by Verizon in January 2006)-Resolved customer questions and concerns sent to the company via e-mail-Assist other teams with their responsibilities when volumes permitted-Coach new representatives and track stats-Represented department at location-wide round table meetings

Chevy Chase, MD, US

-Joined elite "swing team" as a part of selective management trainee program to gain experience in both customer service and sales, handling both customer types according to volume-Sales leader for umbrella liability, granted binding authority of up to $1 million, quoting authority of up to $3 million-Licensed for both property & casualty, life & health as.

Chicago, IL, US

(Affina acquired by HGS in October 2006)-Provided phone technical support and customer service to consumers for multiple companies, including computer peripherals, multifunction printer/copiers, and computer applications-Previously, provided technical support and customer service for consumer products in the home a/v categories and cordless telephones

Boca Raton, Florida, US

(Office Max acquired by Office Depot in February 2013)-Monitored discrepancies between documented and actual inventory-Created training material for floor staff to prevent future discrepancies on a store level-Participated in meetings with regional management and other mentors to reduce discrepancies on a regional level

Education record

Information Science & Technology