Experienced group insurance industry leader with proven decades-long professional reputation. Well versed in ancillary employee benefits including benefit funding and design, policy provision, service delivery modeling, policy finance, underwriting, benefit consulting and specialized services program management. Proven results as a customer experience improvement champion and sales achievement leader in all major group market segments from 10 to 65,000 covered lives. Strong background in field and home office operations, focused on efficiency and outcomes. Demonstrated progressive leadership in employee development, change management and partner/vendor relationship management. Consistent employee engagement and leadership satisfaction results among direct reports, peer leaders and supervisory management teams.