I love to solve business problems that accelerate company revenue attainment while enhancing both the Client and Employee experiences. My experience and approach are industry agnostic and entirely measured by outcomes. Prior verticals include Logistics, Telecommunications, Public Utilities, Real Estate, and others.✦ Everyone Must Know the ObjectiveSales contracts mean very little until the solution is live and functioning. Client expectations set during the sales cycle are fundamental success criteria. Everyone must be engaged, aligned, and supportive in the sales process to ensure seamless, rapid implementation. This is how happy, loyal clients are created.✦ You Need a Detailed PlaybookConsistent, well-defined processes ensure efficient projects, high-quality deliverables, streamlined status visibility, and delighted clients. Additionally, a playbook enables accurate resource allocation & optimization and ensures business continuity when unexpected changes occur.✦ Professional Services is a Team SportWhile my teams strive for independence in solution implementation where possible, there are always work items that require cross-functional collaboration. I excel at ensuring end-to-end process buy-in, adherence, and prioritization across all departments. These are critical elements for all organizational groups involved in sales, solution design, onboarding, technology, operations, accounting, and ongoing support and maintenance.✦ Leadership is the Secret SauceI’m passionate about hiring exceptional talent, developing existing team members, mentoring across the organization, and inspiring teams to deliver against lofty goals. I consistently over-achieve Employee Engagement targets and create a team culture of mutual support, shared purpose, and intrinsic loyalty.Let’s make money faster, together. Contact me at chris@longpointdev.com

Led a global team of 36 project managers and developers. Delivered on a portfolio of ~450 projects annually representing a new business value of $500+ M.

Managed a team of 12 project managers, integration developers, and QA resources responsible for solution design, client onboarding, and systems integration.

Managed a team of 12 project managers, integration developers, and QA resources responsible for solution design, client onboarding, and systems integration.

Successfully launched 100+ new client implementation and/or upgrade projects per year. Simultaneously managed up to 20 projects. Collaborated cross-functionally to design, develop, and deploy new products and services.

Led a team of 6 project managers responsible for the entire portfolio of Billing and Operational software implementations and client data conversions.

Designed and developed bespoke applications for residential appraisal automation as well as statistical analysis of market conditions and trends.