Chris Illingworth Email & Phone Number

United Kingdom

Milton Keynes, England, United Kingdom

Liverpool, England, United Kingdom

Liverpool, England, United Kingdom

Home Schooling two boys whilst undertaking property property renovation during the pandemic, with some Motorhome Travel.

Southport

CDS build work throughout Southport and district areas and have secured a prominence as one of the towns leading property refurbishment contractors, completing work for both domestic and commercial clients, with the emphasis on superb quality and unrivalled customer service.Our high standards and quality craftsmanship have given us a great reputation in the area and the majority of our work comes exclusively from referrals and repeat custom.Summary of responsibilities;• Developed a business strategy for growth• Established a new office and helped redesign the social media presence• Gained Federation of Master Builders assurance programme• Produced client contracts, change of work documents, etc.• Attended client meetings to secure new business• Developed a project procedure, from initial contact to handover • Grew the company and boosted turnover within 12 months

Leeds, United Kingdom

Liquid Voice Limited develop and supply software solutions that record client interactions and automate business process. With deep integration, incorporating AI and big data mining tools Liquid Voice provides a range of efficiency and compliance applications to assist companies in many vertical markets. Summary of Responsibilities;• Charged with devising and implementing business aims and objectives• Liaised with the Technical Director to devise plans for growth and sales • Assessed new product suitability and created development plans• Determined competitive product pricings, and pricing for support cover• Recruited, trained and led staff, developed policies and procedures• Controlled budgets, managing sales and marketing, and procurement • Assisted in market and competitor research to remain competitive• Established an indirect sales channel with partner accreditations• On-boarded quality reseller partners to exceed KPI targets • Devised a white label solution with the largest UK telephony products distributor • Presented at events including the Ricoh Arena, New Media City & Channel Awards• Grew the company from 3 to 14 staff in the UK and New Zealand• Finalist in the Local Business Accelerator scheme backed by the PM

Leeds, United Kingdom

Providing a full range of business and technology consultancy to SME companies within the IT industry and providing consultancy to MLE customers within both private and public sectors.

Leeds, United Kingdom

Whilst Operating the Technology Consultancy, several renovation projects were undertaken on properties within the Golden Triangle between Leeds, Harrogate and York.Properties dating back to 1700's renovated to a very high specification with all the character features and insulated to current regulation for new builds.

Managed a national sales team with 1,000+ Key accounts.Summary of responsibilities;• Asked to stay on after the acquisition of TTC by Freedom• Facilitated the smooth merging of the two companies• Led a team of Account Managers and delivered to target• Developed KPIs for sales activity as well as performance• Introduced training on solutions for key vertical markets• Assessed KPIs and the resulting performance improvements

Telecommunications business that was a Platinum Alcatel partnerSummary of Responsibilities;• Joined the Telephone Company in Year One of start-up• Key player in growing the team, turnover and profitability• Directly recruited, trained and retained 14 talented staff • Managed the sales and customer satisfaction processes• Ensured delivery of targets to total customer satisfaction• Embedded a culture of quality for a loyal customer base• Established strong relationships with clients and suppliers• Awarded by Mercury for the highest conversion rate of leads • Awarded by Alcatel for the most SME system sales in 1 year • Launched a Billing Platform for wholesale call revenue