Chris Ife Email & Phone Number

Lagos, Ng

Leadership and Strategic Management

Lagos, Ng

Develop new business relationships with banks and other financial insitutions for Ingenico.Identify new opportunities in telcos and other sectors as part of the Ingenico's vertical market strategy.Manage customer experiences from client identification, through sale, through project management of on-site/offsite setup and providing ongoing support.Assist the Country General Manager in forecasting sales revenue on a monthly, quarterly, and annual basis.

Successfully coordinated the opening of the West African Office in Lagos, Nigeria. Oversaw the successful transfer of IBM Service Centre from a vendor to IBM.Utilized my strong relationship and crisis management skills in preventing the threatened loss of $10M+ in business from key accounts in Nigeria.Established and operated a sales management system which enables and provides appropriate and on-time operational headlights on business performance, risks and opportunities.Ensured the achievement of adequate monthly/quarterly sales revenue & signings forecast accuracy through flawless execution of weekly core cadence, driving sales & acting as a trusted advisor to the Country General Manager.Ensured recruitment, education and mentoring of high caliber sales and services team.

Developed the account plan and strategy that enabled the engagement and closing of a global telco opportunity.Coordinated an A-caliber team of multinational project members. Handled the coordination of the resourcing, pricing, and engagement of the Project Team. Established credibility and confidence with Project Managers, Application Consultants, Technical Consultants, Client Solution Executive and other stakeholders by facilitating progress during appropriate stages of the customer engagement and escalating issues as needed, acting as the liaison between IBM and the client.Developed a structured plan for the Due Diligence activity, with clear roadmaps and timelines for execution. Worked with the Due Diligence Project Manager in managing the scope, cost, schedule, resources, communication and the deliverables of the client's due diligence activity.Developed the Project Team Charter, the project plan as well as the communication plan for the entire project.

Demonstrated strong crisis management skills in preventing the threatened loss of $20M+ in business from a key global customer in Europe.Took immediate, decisive steps that repaired damaged relationships, rebuilt trust and cemented loyal customer partnerships that have continued to the present day.Managed the End-to-End Request for Service (RFS) and Contract Change Notice (CCN) processes - from submission to implementation for a global account.

Program For Leadership Development, Executive Education

Msc, Marketing

Beng, Mechanical Engineering