Chris Iles Email & Phone Number

National - Base Office Avonmouth

• Acting as a subject matter consultant to support “Best of the Best” buying, merchandising and allocation systems migration/integration from Somerfield to Co-operative based in Manchester.
• Carried out system gap analysis, designed, tested and implemented a companywide Store specific Ranging/Space and product allocation systems.
• Supported the development of new business processes and embedding.
• Designed, tested and implemented new applications where legacy systems could not be migrated.
• Developed training programs and associated documentation.
• Carried out training and post implementation support to 150 people across the Commercial team.

• Ownership and Management of a Product Ranging system controlling range for 900 stores, 13,000 products within a £4.5 billion turnover business.
• Provide timely & appropriate reports via Oracle Discoverer to the Trading Executive and Board.
• Management and development of a team of 9 consisting of 3 managers and 6 coordinators.
• Supported business requirements and projects as Subject Matter Expert of business systems.
• Developed, monitored and refined business processes in order to increase sales & reduce costs.
• Represented the Commercial team on Data Warehouse projects for MI reporting.

• Secondment to deliver a store specific Space/Range/Merchandising/Buying/Allocation platform.
• Jointly owned phasing/resource plan with an overall budget of £4.2million.
• Senior Business User representing the business on the Program Steering Board.
• Developed Vision documents for each component of the system from a business perspective.
• Reviewed Project Definition Reports for each deliverable of the system.
• Worked closely with both on shore and off shore development teams to ensure functionality and quality met the required standards within budgeted costs.