Vice President Of Technical Operations
Current· Leading the IT team of a multinational SaaS (Software as a Service) company· Designed and supported a highly available, highly scalable, fault tolerant infrastructure· Implemented disaster recovery and business continuity system to guarantee customer SLAs· Live tested DR and backup systems system including end user acceptance testing· Designed and implemented a multi-site distributed monitoring and notification system· Designed and implemented custom dashboards for monitoring and alerting· Implemented central logging system with full text search supporting distributed systems· Implemented a central knowledge repository· Deploy an enterprise grade ticketing system for internal and external escalations· Deployed infrastructure for a PaaS (Platform as a Service) system· Implemented a intrusion detection system (IDS)· Virtualized all systems, including firewalls and traffic managers· Supported multiple cloud environments (AWS, Azure, OCI, Private Cloud, etc)· Implemented OAUTH/SAML to support SSO for SaaS external applications· Implements MFA (multifactor authentication) company wide· Migrated to hybrid Microsoft 365 setup with Azure AD and Exchange Online