Led organizational growth and development of the IT team across diverse functions and locations by implementing strategic IT initiatives and agile methodologies, resulting in enhanced team collaboration, increased efficiency, and accelerated project delivery.Ensured meeting all financial services security compliance by staying current on industry standards and implementing necessary technologies within IT infrastructure.Deployed end-to-end observability monitoring improvements, enhancing visibility into system performance and proactively addressing potential issues, leading to improved system stability and reduced downtime.Successfully adjusted software applications to meet the unique requirements of multiple points of sale, ensuring seamless integration and optimal performance for evolving trends in automotive finance and insurance.Implemented strategic IT initiatives to support company growth, including infrastructure upgrades, capacity planning, and resource optimization, contributing to improved scalability, performance, and cost savings.Played the key role in overseeing the IT aspects of a company acquisition, ensuring a smooth integration of technology systems, data migration, and user adoption, resulting in minimal disruption to operations.

Orchestrated the seamless migration of hosting services from one provider to another, successfully optimizing infrastructure scalability, fortifying security measures, and achieving significant cost-efficiency gains. Oversaw critical infrastructure transitions with minimal disruption.Pioneered the strategic shift to microservices architecture, revolutionizing application development by enabling modular and independent components. This transformative initiative accelerated innovation, simplified maintenance, and bolstered scalability, enhancing overall business agility.Introduced and championed Agile methodologies, revolutionizing software development processes. This visionary approach substantially reduced time to market and elevated software quality by mitigating defects, fostering a culture of collaboration and continuous improvement.

Led end-to-end software development lifecycle, including resources, delivery, and maintenance for the company's applications.Built and expanded a team to 150 professionals, resulting in increased capacity for new featues and consulting engagements and record-breaking revenue.Maintained a hands-on approach, troubleshooting and providing guidance to ensure seamless software development and delivery.Fostering a positive culture change, created a collaborative environment that promoted continuous improvement and drove team success.Successfully navigated SOC1, SOC2, and GLBA audits with zero findings or recommendations, demonstrating robust information security practices.Excelled in working well with others, fostering positive team dynamics, and achieving collective success.Demonstrated expertise in IT software development leadership, ensuring efficient project execution and delivering exceptional results.

Here, I consistently met SLA obligations for web hosting infrastructure, office, and support teams, maintaining 100% system uptime.I was able to lower web hosting costs by 20% through negotiations with the production hosting vendor.Projects completed in this role included a transition to Office 365 and the migration of communications to a VOIP system offering call center capabilities.

I was hired to direct information technology within a major business unit, leading projects involving global resources.I successfully planned and led concurrent projects that included an ERP conversion including EDI, as well as systems implementation and training at multiple production facilities for members of the Finance, Purchasing, Logistics, Production, and Quality teams.I led a comprehensive upgrade of Cisco networks and implemented Cisco Call Manager at multiple sites. I also transitioned plant infrastructure to Hyper-V and lights out management.

North America IT Operations Manager for Ally, Detroit, MISenior IT Operations Manager Information Technology for Kaplan Financial, Indianapolis, INIT Operations Manager for RouteOne, Farmington Hills, MIIT Consultant for General Motors for Electronic Data Systems, Detroit, MI