Chris Ivanich

Chris Ivanich Email and Phone Number

Front Desk and Customer Service Manager @ Highland Pines Campground
Milton, ON, CA
Chris Ivanich's Location
Milton, Ontario, Canada, Canada
Chris Ivanich's Contact Details

Chris Ivanich work email

Chris Ivanich personal email

About Chris Ivanich

As the General Manager at Summerhill Resorts, I oversee the operations and sales two RV and Park Model Resorts in Ontario, providing guests with great summer vacation experiences in a resort cottage setting. I have been in this role for over a year and a half, and I have more than four years of previous experience as a Regional Sales Manager in the hospitality industry.My core competencies include managing and inspiring an international sales team, delivering strategic and profitable business outcomes, penetrating and retaining senior level accounts, and developing strong relationships with clients and vendors. I am passionate about creating solutions that meet the needs and expectations of our guests, partners, and stakeholders, and I am always looking for new opportunities to grow and innovate in the hospitality sector.

Chris Ivanich's Current Company Details
Highland Pines Campground

Highland Pines Campground

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Front Desk and Customer Service Manager
Milton, ON, CA
Employees:
21
Chris Ivanich Work Experience Details
  • Highland Pines Campground
    Front Desk And Customer Service Manager
    Highland Pines Campground
    Milton, On, Ca
  • Summerhill Resorts Ltd
    General Manager
    Summerhill Resorts Ltd Jun 2022 - Present
    Haldimand County, Ontario, Canada
    General and Sales manager of two RV & Park Model Resorts within the Haldimand Country region of Ontario, Bruce's Landing RV Resort and Century Beach RV Resort. Providing guests with great summer vacation experiences in a Resort Cottage setting.
  • Summerhill Resorts Ltd
    General Manager
    Summerhill Resorts Ltd Mar 2021 - Jun 2022
    Bobcaygeon, Ontario, Canada
    General and Sales manager of two RV Resorts in Bobcaygeon, Ontario. Green Acres and Lilac Lodge are both located on beautiful Pigeon Lake. Providing guests with great summer vacation experiences in a Resort Cottage setting.
  • American Hotel Register Company
    Regional Sales Manager Canada / Caribbean
    American Hotel Register Company Apr 2017 - Mar 2021
    Toronto, Ontario, Canada
     Responsible for the performance and execution of the company’s strategic plan. Managing a $35+ million-dollar territory with 8+ territory managers reporting. Team is located throughout Canada, the Caribbean Islands and Central America Oversee the hiring, onboarding and training of new Territory Managers Accountable for achieving the overall sales objectives of the team including: new business acquisition, organic growth (share of wallet), new openings, projects and client retention Organize weekly sales meetings and bi-weekly “One-on-Ones”, nationally Direct engagement with vendor partners and suppliers to enhance product offerings and organize product training unique to the Canadian and CALA (Caribbean and Latin America) markets  Engage frequently with National Accounts, Logistics, Supply Chain, Merchandising and Marketing teams to improve and evolve the overall service and product delivery levels Bi-Annual sales visits across Canada and CALA to coach sales representatives and liaise with key accountsAchievements Results for first two months of 2020 - 110% in top line sales and 125% in gross profit attainment Top line sales attainment results: 2018 = 104.1%; 2019 = 99.1% Realigned Canadian team in 2018 to create a Regional Account Manager role to grow hospitality management and ownership groups. Achieved 122% in top line sales within these groups in year one. Navigated the closure of the Puerto Rico distribution center (post 2017 hurricanes) to create a weekly container delivery model to the island. Delivered 100% client retention and 25% sales growth in 2018 Supported an operating system and CRM migration in 2017 to SAP  Supported and consulted on a company wide website relaunch in 2019
  • American Hotel Register Company
    Territory Manager - Outside Sales
    American Hotel Register Company Oct 2012 - Apr 2017
    Toronto Airport / Southwestern Ontario
     Managed and developed the South Western Ontario region (including the Toronto Airport) – territory valued at $4M with 200+ customers in the hospitality market  Identified new revenue opportunities within the current client portfolio Utilized analytics and a market basket approach to identifying new business and “share of wallet” opportunities Developed solutions to drive new business acquisition, supported by sound business rationale Served as a mentor to the Canadian sales team through joint sales calls, sales approach training and overall support Worked with sales leadership on several initiatives (marketing, supply chain, sales training) with a goal of driving team wide success and personal development.Achievements 2014 - American Hotel Register’s Outside Sales Person of the Year 2013 - American Hotel Register’s Outside Sales Rookie of the Year 2013 & 2014 - President’s Club Award Winner 2013 & 2014 - Gross Profit Achievement Award  2014 – Achieved a 52% increase in top lines sales ($1.1M) and posted 138% GP growth 2013 – Turned around an underperforming territory to show 12% GP growth
  • Grand & Toy
    Account Manager - Sales
    Grand & Toy May 2010 - Oct 2012
    Toronto, Ontario, Canada
     Managed and developed the midtown Toronto area - territory valued at $1.5M Actively prospected, targeted and secured new business Conducted business reviews to identify value-added solutions and enhancements  Consultative selling to ensure solutions matched customers’ explicit and implied needs Focused on account penetration, development and implementation  Completed internal and external requests in a timely and professional manner Maintained pro-active dialogue with internal divisions to fulfill service commitments to clientele
  • Sherkston Shores Holiday Vacations
    Park Model Home Sales Consultant And Special Events Manager
    Sherkston Shores Holiday Vacations Apr 2008 - Jan 2010
    Port Colborne, Ontario, Canada
     Consultative sales of park model vacation homes within a seasonal resort Actively prospected, targeted and secured new business Sales technique ensure solutions offered matched the customers desired state Networked within existing customers to identify those looking upgrade their current homes Utilized referrals, social media and industry trade events to earn new business opportunities
  • Canadian Niagara Hotels
    Restaurant Sales Manager
    Canadian Niagara Hotels Jul 2006 - Apr 2008
    Niagara Falls, Ontario, Canada
    Developed relationships and partnerships with executives in the Corporate, Association and SMERF travel markets. Marketed for themed restaurants (Hard Rock Cafe, Planet Hollywood, Rainforest Cafe and attractions (Fallsview Indoor Waterpark) within a hotel /resort atmosphere promoting special and group events.
  • Olg
    Sales And Customer Relations Manager - Slots At Fort Erie Racetrack
    Olg Aug 1999 - May 2004
    Fort Erie, Ontario, Canada
    Management of the Marketing and Group Sales department of the Slots at Fort Erie Racetrack. Created and drove Brand Awareness, Client Loyalty Programs, Special Events, Contests and Entertainment.• Managed a team of 25 with annual budget of $5M• Group and Motorcoach Group Sales doubled to annual revenue of $750K• Executed events and contests to a minimum standard ROI of 150%• Worked with local Boards of Trade, Chambers of Commerce and BIA’s in US and Canada to market slot facility.

Chris Ivanich Skills

Sales Customer Service Sales Operations Management Account Management Leadership Trade Shows Coaching Event Management Team Leadership New Business Development Customer Satisfaction Customer Retention Hospitality Strategic Planning Hotels Customer Relations Team Building Sales Management Consultative Selling B2b Social Media Marketing Hospitality Industry Territory Analysis Solution Selling Cold Calling Territory Growth/development Event Planning Direct Sales Marketing Hospitality Management Tourism Marketing Strategy Presenter Business Relationship Management Training And Development Sales Process Sales Presentations Key Account Management Strategy Building Relationships Lead Generation Key Account Development Marketing Communications Competitive Analysis Budgets Resorts Forecasting Negotiation Hotel Management

Chris Ivanich Education Details

Frequently Asked Questions about Chris Ivanich

What company does Chris Ivanich work for?

Chris Ivanich works for Highland Pines Campground

What is Chris Ivanich's role at the current company?

Chris Ivanich's current role is Front Desk and Customer Service Manager.

What is Chris Ivanich's email address?

Chris Ivanich's email address is iv****@****ail.com

What schools did Chris Ivanich attend?

Chris Ivanich attended Niagara College, Port Colborne High School.

What are some of Chris Ivanich's interests?

Chris Ivanich has interest in Recreational Sports.

What skills is Chris Ivanich known for?

Chris Ivanich has skills like Sales, Customer Service, Sales Operations, Management, Account Management, Leadership, Trade Shows, Coaching, Event Management, Team Leadership, New Business Development, Customer Satisfaction.

Who are Chris Ivanich's colleagues?

Chris Ivanich's colleagues are Ella Mcleod, William Matthew Davey, Cassondra Samson, Emily Moss, Jesse Vallery, Matt Davey, Juan Carlos Blanco.

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