Utilized a strong understanding of Customer Relationship Management (CRM) strategy, customer data and business architecture that supports effective CRM, customer support, integrated marketing automation and social solutions for customer relations. Adept at the agile philosophy of project delivery ensuring fast achievement of business value. Exceptional communication skills pared with a unique combination of front line sales experience and the ability to align and deliver technology solutions to enable business strategies for sales operations. Specialties: Excellent communication skills and the ability to adapt to any environment. Keen ability to drive out requirements from both technical and business partners. Not afraid to be direct and keep team members focused when necessary. Dedicated to team success on every project. Salesforce.com Certified Administrator. Salesforce.com Certified Developer. Salesforce.com Certified Sales Cloud Consultant. Salesforce.com Service Cloud Consultant.

Currently working with the non profit, Catalyst Community Partners to help define financial development, business development and volunteer management processes. They are using salesforce.com for their CRM solution and I am assisting with the configuration of the application and the integration of their customer data.

Consultant providing project management and business analysis skills for a wide range of technology and business projects.

Worked closely with Marketing, Sales and IT leadership to Assist with the development of a CRM strategy for Uponor, NA. Ran a program which included a pilot for sales force automation utilizing salesforce.com and a project to integrate Marketing's customer data. Helped develop a cross-functional CRM Advisory board to create common language and goals related to CRM within the organization.

I am currently a consulting project manager in charge of a variety of technology projects. My primary project is leading the redesign of my client's North American public web site.

I recruit sales executives and senior-level sales representatives nationally for direct-hire (permanent) job opportunities. I work with a variety of clients across many verticals.