Christopher Jones Email & Phone Number

Letchworth, England, United Kingdom

Northolt

Pinner, Greater London, United Kingdom

Uxbridge, London, United Kingdom

Responsibilities: • Daily interaction with guests and company personnel, building rapports with various stakeholders within the business.• Adhering to guest and company requirements, following health and safety and corporate compliances to ensure business runs effectively.• Management of stock and cash handling, overseeing daily accounts appropriately. • Undertaking multiple tasks with appropriate use of delegation to my team in their areas of strength to enable them put in their best, ensuring an efficient day-to-day running of the business. • Taking a pro-active approach with all tasks, building team morale, implementing effective communication skills to encourage and execute tasks.• Dealing with customer concerns and complaints in a professional and effective manner. Skills gained and utilised: Improved communication skills, leadership qualities and effective team working skills, efficiency in managing multiple tasks, attention to detail when dealing with large amounts of money, ability to use initiative when managing a shift, strong analytical and problem solving skills.

Southsea, Portsmouth, United Kingdom

Responsibilities: • Providing excellent customer service by connecting with guests – understanding their needs and correctly addressing any queries they have. • Maintaining excellent product knowledge to assist guests with menu choices in an informative and helpful fashion.• Involved in training new members of staff to ensure they provide the correct service, whilst coming up with new ways to get the best out of them.• Contributed to meeting specific NPS targets and guest feedback ratings within a time-period.Skills gained and utilised: Ability to work under pressurised situations, self-motivation and commitment in order to combine study while working, ability to adapt to different situations depending on the stakeholder, integrity and trustworthiness.

Bachelor'S Degree, Biology, General, First Class

First Year Units and Grades: Microbiology & Molecular Biology (75%), Marine & Terrestrial Ecology (76%), Biodiversity & Evolution (65%).

Education record

Activities and Societies: Football, Athletics, Squash & Gym3 A-Levels - Mathematics (C), Biology (C) and Physical Education (C) 11 GCSE’s.