Chris Ackroyd Email & Phone Number

California, United States

- Visa Business Solutions

San Francisco, California, United States

- Visa Developer Platform- Visa Innovation Center

San Francisco Bay Area

• Launched Zelle and within two years scaled the product to process more payments per quarter than Venmo. • 75m people have enrolled to the service since it launched. • Responsible for all consumer facing products including the Zelle iOS and Android native apps and the Zelle payment platform used by over 200 financial institutions to integrate with Zelle. • Hired the P2P product management team. • Partner with fraud operations, legal, finance, consumer servicing, marketing, to lead GTM product launches. • Acted as interim manager for the user experience team (user researcher, interaction designers, visual designers and graphic artists) in 2018.

• Principal product manager responsible for the North American digital banking platform (native mobile apps, responsive web, alerting and notifications, consumer servicing tools, reporting and integration tools). • Played a key role managing Monitise's North American business to profitability before it was sold to Fiserv (joined the management team for the acquisition pitch). • Responsible for North American product management strategy and thought leadership including as a Money 2020 speaker. • Led innovation projects across multiple financial services sectors for: ⁃ MasterCard (employee only P2P pilot program) ⁃ Bank of Hawaii (digit channels strategy) ⁃ Vantiv (debit/credit card tools) ⁃ US Bank (consumer and SmB payment innovation) ⁃ City National Bank (HNW digital banking) ⁃ FNBO (private label credit cards).

London, United Kingdom

• Hired as the first product manager in an early stage startup (Grapple) and played a critical role growing the business before it was acquired by Monitise. • Launched multiple award winning innovation initiatives with top tier financial institutions including: ⁃ The first mobile banking app in the UK with Lloyds Bank. ⁃ The first mobile banking app in Kazakhstan for Eurasian Bank. ⁃ The first PFM app ‘Smartbank’ for Stantander. ⁃ The first digital mortgage application experience ‘Homebuyer’ for Halifax Bank. ⁃ The first mobile banking app in the UK to incorporate live chat for Small Business banking with Royal Bank of Scotland. ⁃ The first fully integrated digital hotel experience for The Hub by Premier Inn designed to be a true companion app in the hotel and winner of the Lovie Award. • Led the product strategy and concept work for the FIFA 2014 World Cup digital platform “Global Stadium” experienced by 100m football fans globally on smartphone apps, tablet apps and fifa.com and the no.1 app in the App Store (winner of the Webby Award).