• Headed Cision’s media data business, creating the data product vision and strategy to support a £1.9bn global portfolio of SaaS news, broadcast and social platform products and supporting services.• Led the development of data provision for search-based media data product portfolio and mobile applications, including the award-winning Cision One.• Directed product and engineering teams to enhance data quality for customer engagement across media platforms.

• Led data product development in the EMEA region for Cision’s Communications Cloud, focusing on UX/UI design, data engineering and search technologies to enhance user discovery, engagement and analytics.• Developed product vision documents, business cases, and design briefs to drive global product strategy and improve product offerings.• Product Director for Gorkana news monitoring and journalist engagement platform. Led revamp of user experience for a £40m customer base, including… Show more • Led data product development in the EMEA region for Cision’s Communications Cloud, focusing on UX/UI design, data engineering and search technologies to enhance user discovery, engagement and analytics.• Developed product vision documents, business cases, and design briefs to drive global product strategy and improve product offerings.• Product Director for Gorkana news monitoring and journalist engagement platform. Led revamp of user experience for a £40m customer base, including rebuild of UIs and metadata, replacing servers, upgrading code to speed up performance by 80%, rebuilding the iOS app, replacing broadcast content feeds and production workflow and upgrading the email system.• Led multiple platform integrations and customer base migrations to improve customer experience and retention. Show less

• Led regional product development roadmaps and drove new business strategies to enhance customer engagement.• Managed product and support teams, overseeing requirements gathering and QA processes.• Developed product vision documents and business cases to drive revenue growth and customer retention.• Planned and executed multiple platform integrations and customer base migrations.

• Managed PR Newswire’s media targeting products, overseeing a team of product trainers and support staff.• Developed customer retention and product quality control strategies, collaborating with marketing and sales teams.• Worked on error resolution and data feed projects with technical teams, ensuring seamless product functionality.• Cultivated strong relationships with third-party partners and suppliers to enhance product offerings.