Christopher Agius Email & Phone Number

New York, Ny, Us

Transitioned from volunteer to paid work, continuing to teach older adults how to effectively usetechnology.+ Instruct seniors on technology topics ranging from beginner to advanced, e.g. smartphone basicsall the way through basic programming+ Create written material such as presentations and handouts to more effectively communicatetopics

Boston, Ma, Us

Continued work in the shipping space with an increased focus on systems and software architecture, as well as high-level planning on projects meant to improve performance, stability, and extensibility.+ Contributed to high-level discussions around a cleaner, normalized database model which would be exclusively within the purview of the shipping team and our single source of truth+ Produced features for a new shipping frontend which made use of our decoupled service, using Apollo for GraphQL and Cypress for integration testing, and introducing the team to React Hooks+ Spearheaded team’s entry into Android development with Kotlin and Redux by writing documentation while creating our app workflow+ Led team retrospectives each sprint and documented findings so we could make improvements to the way we work

Boston, Ma, Us

Created and maintained tools and services allowing warehouse associates to systematically ship itemsand kick off downstream processes, and enabling shipping supervisors to monitor health and progress.+ Developed from the ground up in PHP and React a self-service tool allowing shipping supervisors to fix systematically “stuck” truckloads with one click+ Contributed bug fixes and improvements to existing shipping tools built with PHP and JavaScript+ Wrote numerous complex raw SQL queries for our backend services and optimized theirperformance using indexes+ Built out portions of a new containerized, decoupled, event-based shipping service using Python, FastAPI, Ariadne (GraphQL), Kafka, and pytest

Provided operational and development-related technology solutions to companies in various industries.+ Created Information Architecture document for real estate website to facilitate development+ Developed Google Apps Scripts locally with TypeScript and clasp to automate form functions+ Wrote Python script to send SNMP copier information to Google Sheets for usage analysis

Arlington, Virginia, Us

Received extensive training and mentoring from experienced Software Engineers and successfully executed sophisticated development projects. Some of my core contributions to the team included the following:+ Delivered a major time saving during the updating of enrollment scripts (10x) using templatized SQL.+ Designed and deployed a Slack integration feature to showcase the main platform/product, working effectively in a large legacy Ruby on Rails codebase.+ Created pipelines to facilitate the successful transformation of data (ETL) in StreamSets.+ Gained a detailed awareness of Jinja, T-SQL, Ruby on Rails, React, and TypeScript.

In this position, I orchestrated all aspects of this business including strategy development, marketing, sales, finance, and performance management. I developed strong customer relationships and provided extensive IT advice. Some of my main responsibilities and accomplishments included:+ Developed bespoke technology solutions for corporate clients focusing on IT and cybersecurity. + Conducted onsite training and development courses for clients to mitigate fraud risks.+ Created disaster recovery and business continuity plans as part of the risk management framework.

As a longtime independent consultant in Information Technology, some of my accomplishments include:+ Implemented solutions for clients in law, medicine, and retail, and others. These include hardware and software upgrades, networking, security, document management, and professional software (billing, accounting, CRM, and practice management).+ Kept client systems running smoothly through routine system maintenance.+ Managed all aspects of a solo business, including billing, bookkeeping, client relationships, and marketing.

London, England, Gb

With Ascential, I spearheaded troubleshooting, networking, and IT infrastructure operations using excellent technical skills. Some of my key achievements included the following:+ Produced a 75% reduction in time to image new laptops using Thunderbolt imaging.+ Resolved complex helpdesk issues in a timely manner to meet stringent Service Level Agreements.+ Conceptualized a suite of cybersecurity awareness and training materials to support groupwide training.

New York City, Ny, Us

In this temporary position at Chandler Chicco, I quickly got up to speed with the company’s internal systems and quickly became known to coworkers within the company as I:+ Maintained server backups, repaired systems, and assisted end users with software and hardware issues using a ticketing and asset management system.+ Assisted in the movement and setup of computers and phones during office renovation.

Starting out as an intern and working my way up to become the primary IT administrator at PPID, I headed and saw through to completion numerous initiatives including:+ Transitioned office from on-premise Exchange 2000 server to Google Apps (now G Suite) in a single weekend—significantly increasing uptime and productivity, improving access to collaboration tools, and reducing help desk calls regarding emails+ Switched entire office from PCs to Macs, maintaining compatibility through virtualized Windows XP on Parallels Desktop—after an initial period of adjustment, help desk call volume was reduced by over 50%+ Overhauled entire networking infrastructure, including firewalls, routers, and switches—increasing security, improving intra-office collaboration, and allowing employees to work more efficiently+ Trained new Information Technology interns in various aspects of systems administration and help desk support

Full Stack Web Development

Comptia Security+ And Ccna Routing & Switching, Information Technology

Associate In Science, Engineering Science