Christopher Woods Email & Phone Number

Englewood, Colorado, Us

Waterloo, On, Ca

San Francisco, California, Us

Continu is a Learning Amplification Platform™ that provides innovative companies with a refreshingly modern approach to what learning should be!With Continu, you can:Create beautiful, engaging, and tailored learning for your workforce, customers, and external usersShare and distribute training materials with easeMeaningfully connect to the tools you already use (Zoom, Slack, Workday, G-Suite, and more)Measure efficacy with real-time analytics/dashboards & advanced insight reportingFind out why leading brands trust Continu to power their learning - https://www.continu.co

Scottsdale, Az, Us

As a CSM, I function as Project Manager for new deployments, client Issues and escalations; coordinated client meetings; manage expectations and resources to meet SLA's; and ensure customer satisfaction while adhering to ITIL Service Management (ITSM) processes and best practices. Manage 20+ customers representing $3.6M in yearly revenue and responsible for $2M+ in pipeline activities, including customer projects with 1M to 3M in yearly transactional growth plans.Manage the Cloud positioning in pre/post-sale compliance activities and KPI reporting.

Ames, Iowa, Us

As a member of the Customer Success Team at Workiva I support high profile customers and incorporate our software into their existing processes to provide a more effective and efficient process. I work closely with Sales, Quality Assurance, Product Marketing, Product Management, and Development teams at Workiva to continue to learn new updates in the software and communicate those changes to my customers.Other aspects of the role include:- Developing methods of account management that allow for continuous improvement in customer satisfaction- Assist in identifying revenue opportunities within the framework of the organization-wide strategy- Onboard customers and drive the initial implementation and integration of Wdesk while effectively managing customer expectations

San Francisco, California, Us

Provided strategic guidance on the company’s entire product suite, including direct support, troubleshooting product usage, and managing client escalations.Contributed heavily to the internal knowledge base with frequent additions and edits to evolve support team best practices for the fastest growing SaaS company in history.

San Francisco, Ca, Us

Manage Local advertising campaigns on Yelp. Managed a book of business of 650+ accounts totaling in over 1.3 million dollars of revenue. I was in the top 20% of account managers, retaining on average over 95% of future revenue. Build and maintain client relationships both directly and indirectly.Develop, analyze and provide detailed metrics and reports on daily, weekly, and monthly basis based on client needs.Identify individual client goals, provide optimizations and consultative recommendations to increase ROI throughout campaigns.Manage campaigns on desktop and all mobile platforms.Work strategically with Sales, Sales Operations and Finance to ensure internal processes are completed efficiently.

Roseland, New Jersey, Us

Responsible for developing and maintaining the Denton area in the fields of compliance, employee retention tools and HR solutions.Implementing time and money saving solutions to help business owners focus on generating growth for their business. Providing customer service and building relationships with business partners to provide additional resources for clients and prospects.

Responsible for the development and implementation of the general processing strategies for various merchant accounts across the country.National Account manager of the month over 50% of the time in sales department.Closed largest multi-location deal in history of company, resulting in increased margins for the department.Promoted from sales recruiter to national account manager after twelve months in the recruiting department for achieving and succeeding my goals one hundred percent of the time.

Maintained the highest sales closing percentage of the entire sales team of 12 sales representatives by focusing on high-quality candidates and motivating clients post-sale.Received recruiter of the month within the first two months working for the company - the quickest time period ever to receive the award for a new employee.Successfully recruited 150+ salesmen during tenure, twice the company average, leading to $50,000 in new accounts. Ranks in top 15% of all sales.

Played an integral role in developing and coordinating existing marketing strategies to grow local sales opportunities.Utilized a variety of sales techniques in order to find, develop and close sales, including cold calls, reaching out to leads and maintenance of the existing customer base.Held responsibility for all local advertising to generate sales, including both print and website management.