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Experienced digital and technology professional with over 14 years’ experience in the digital and technology space across multiple industries including financial services, retail and hospitality. Proven record of exceptional leadership and project management.Experience in leading and delivering complex digital transformation projects for multimillion-dollar companies to deliver growth. Expert in delivering superior digital customer experiences, internal and external, through effective design, user experience and usability. An affable, emotionally intelligent and professional candidate that uses excellent interpersonal skills to influence key stakeholders
Braw Consultants
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Functional ConsultantBraw Consultants Dec 2019 - PresentGold Coast, Queensland, Australia
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Head Of Digital InnovationPayvantage Global Singapore & Payvantage Anz Mar 2016 - Dec 2019AustraliaReporting to the Managing Director, and an integral member of the Leadership Team, I was responsible for leading, developing, and driving the company’s digital transformation strategy and agenda to generate new revenue growth opportunities while creating best in class customer experiences. Primary responsibilities included overseeing the initiation, planning, design and delivery of all digital projects and designing end-to-end experiences that remove effort and friction for internal and external customers.
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Digital Experience ManagerBcu Sep 2015 - Mar 2016Brisbane, AustraliaReporting to the General Manager, the role focused on leading a small team to deliver all digital and mobile marketing initiatives across the business. One of the key priorities was to develop a digital strategy roadmap that took into account the impact of digital disruptors as well as emerging digital banking trends, specifically mobile -
Digital Marketing ConsultantVolume & Visibility Aug 2013 - Mar 2016Gold Coast, AustraliaAdvising small and medium sized businesses on how to digitally connect and communicate with their customers more effectively, efficiently and profitably through the online channels. Reviewing existing digital assets and digital campaigns. Making and implementation recommendations to drive more traffic and optimise conversion.
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Head Of Digital InnovationMitchells & Butlers Mar 2012 - Jun 2013Birmingham, United KingdomExperienced in delivering public facing websites, I have a comprehensive knowledge of everything from software development platforms to user testing techniques. Proven in managing complex projects, with excellent management skills. Developed web strategies and delivered innovative content. Excellent communication skills building strong relationships between departments all with a view to increasing business growth. -
Digital Innovation & Projects ManagerMitchells & Butlers Aug 2010 - Feb 2012Birmingham, United KingdomDeveloping the overall digital strategy, and delivering digital innovation and development across the company and 16 brands in the UK's leading operator of restaurants and pubs. I identify, research and successfully launch new digital developments; improve the online customer experience, drive online acquisition of new customers and increase existing customer engagement and loyalty through websites, mobile applications, social media, email, and search engine optimisation.
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Sales, Digital Marketing & Revenue ManagerMitchells & Butlers Oct 2008 - Jul 2010NationwideReporting to the Operations and Marketing Directors, this role focused on developing sales and marketing strategies, particularly digital, for the Innkeeper’s Lodge brand (91 hotels). The main responsibilities included identifying and implementing new sales channels, overseeing the implementation of the revenue pricing strategy to maximise sales and occupancy; and managing the eCommerce website. Managed and controlled the sales and marketing budget, and the reservations office budget totalling £1.2m p.a.
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Digital Marketing & Revenue ManagerMitchells & Butlers Aug 2005 - Sep 2008Birmingham, United KingdomReporting to the retail operations director, this role focused on the effective management of all sales channels, off-line and on-line; overseeing the revenue management strategy across the hotels division. The main responsibilities included the management and development of e-commerce websites for Innkeeper’s Lodge and Holiday Inn Express, 113 hotels achieving £54m in sales; and the management of the on-line marketing and ecommerce development budgets totalling £0.8m
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Central Reservations ManagerMitchells & Butlers Dec 2001 - Jul 2005Responsible for the daily running and management of a central reservations contact centre handling all aspects of reservations for a national chain of budget hotels. The major responsibilities of the role included:Leading, managing and motivating a large team of reservation agents.Developing and implementing new business process to maximise the efficiency sales and quality of the contact centre.
Chris Jeffrey Skills
Chris Jeffrey Education Details
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Economics
Frequently Asked Questions about Chris Jeffrey
What company does Chris Jeffrey work for?
Chris Jeffrey works for Braw Consultants
What is Chris Jeffrey's role at the current company?
Chris Jeffrey's current role is NetSuite Functional Consultant & Project Manager.
What is Chris Jeffrey's email address?
Chris Jeffrey's email address is ch****@****plc.com
What is Chris Jeffrey's direct phone number?
Chris Jeffrey's direct phone number is (040)-098*****
What schools did Chris Jeffrey attend?
Chris Jeffrey attended University Of Aberdeen.
What are some of Chris Jeffrey's interests?
Chris Jeffrey has interest in Skiing, Environment, Cycling, Running, Hanging Out At The Beach With My Kids, Watching All Kinds Of Sport.
What skills is Chris Jeffrey known for?
Chris Jeffrey has skills like Digital Marketing, Strategy, Online Marketing, Management, Marketing Strategy, Web Analytics, Business Development, Social Media, Project Management, New Business Development, Digital Strategy, Online Advertising.
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Chris Jeffrey
Team Leader - Network Security & Surveillance At Metro Trains MelbourneMelbourne, Vic -
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