Chris Moreno Email & Phone Number

Portland, Or, Us

Los Angeles, Ca, Us

San Francisco, Ca, Us

Focused on extending the capabilities of Sales Cloud and a highly customized Salesforce CPQ implementation to continuing pushing to improve user experience, capabilities, and efficiency in a dynamic selling environment.

San Francisco, Ca, Us

Key member of the service-focused Business Applications team that has implemented, maintained, and enhanced Salesforce Service and Experience Clouds for Global Technical Support at New Relic with exciting new improvements being released every sprint.

Salt Lake City, Utah, Us

Worked as a part of the Salesforce Delivery Team at Simplus, I focused on end to end implementations of Salesforce CPQ

San Francisco, Ca, Us

Was a principal point of contact for all Salesforce and FinancialForce (Certinia) PSA issues and feature requests in a 160 User organization. Use advanced platform tools such as Flow and Apex to implement improvements in efficiency across the platform, as well as perform standard admin duties to keep up User management, security, Timecard/Project maintenance, and release management. Maintain an existing Apex and Visualforce codebase, which includes implementing code changes in order to accommodate shifts in business process

Austin, Texas, Us

I focused my efforts on managing client engagements through much of the implementation project life cycle of the Salesforce-native FinancialForce (Certinia) PSA application, as well as assisted teams in organizations with existing PSA implementations that required additional customization or optimization to both PSA and the Salesforce platform. Responsibilities commonly included requirement gathering, system architecture & design, declarative and programmatic build using an understanding of Salesforce tools/technologies and PSA managed package functionality, testing, deployment using various methodologies, data migration, and post go-live support. PSA-specific product areas range across Opportunity Management, Project Creation and Templates, Resource Management, Project and Task Management, Time and Expense Entry and Approval Processes, Utilization, Reporting, and Billing.

Austin, Texas, Us

While specializing in the Professional Services Automation (PSA) product, an advanced service management and operations tool that is built on the Salesforce platform, I proactively and collaboratively identify and troubleshoot issues with a large variety of enterprise-level customers and communicate proposed solutions. The nature of PSA software requires utilization of an advanced knowledge of the Salesforce platform to resolve issues. Some examples include reproducing errors in both internal and customer Salesforce orgs while running debug logs; evaluating functionality of custom automation (Triggers, Workflows, Processes, Flows); checking permissions and user security configuration for Objects, Fields, Licenses, Visualforce pages; configuring Custom Settings to match desired functionality; and monitoring Apex and scheduled job status.

Portland, Oregon, Us

At Everpeak, I completed Salesforce projects in both Sales Cloud and Service Cloud to meet a number of business objectives with a focus on Lightning UI. Projects included optimizing lead and sales processes by creating custom fields, layouts, and automation; troubleshooting and configuring integrations with various platforms; implementing Live Agent in Lightning through Omni-Channel; and bulk data cleaning and migration. I placed high value on understanding each client’s unique business requirements, challenges, and pain-points, so that myself and the rest of the Everpeak Partners team could deliver the ideal solution to meet company goals.

Lake Oswego, Or, Us

As a Washington Realtor, I focused on guiding clients through the home buying and selling process by sharing knowledge, advising on strategy, maintaining the highest level of detail on paperwork, and ensuring adherence to contract timelines. I also utilized various prospecting methods to generate business for our team and implemented a SaaS CRM to maintain our client database and scheduling.

Melbourne, Victoria, Au

I was a key contributor toward the successful development of company shale gas assets at BHP, which included leading interdisciplinary planning teams and providing technical advisement during drilling operations. Also, in order to improve the associated business processes, I acted as a liaison between professional staff and business technology consultants to aid in identifying common redundancies and pain-points, generating improved workflows and applications, and subsequently rolling-out solutions to the organization.

Artesia, New Mexico, Us

I played a leading role in in the planning, drilling, and completion of over 80 oil wells at Mack Energy. The ultimate success of these wells not only depended on my geologic input, but on my ability to collaborate with stakeholders from various backgrounds and manage relationships with vendors who collected the necessary data. On numerous occasions, the results of my technical, economic-focused evaluations formed the basis for strategic decisions by company leaders in different stages of the development process.

Oklahoma City, Oklahoma, Us

Over the course of a summer, I was provided multiple datasets covering a prospective drilling location, and I translated this data into maps, a concise Powerpoint presentation, and a recommendation to management. I began by importing the relevant data into Windows and Linux based geologic analysis software platforms, then checked for data accuracy, applied corrections where necessary, and finally applied interpretation techniques to generate deliverables and conclusions.

Msc, Geology

Bsc, Geosciences